AI Factory Program Manager

About the role

We are seeking a visionary and highly motivated AI Factory Program Manager to drive the development and delivery of our AI Factory platform. This unique hybrid role requires a strong blend of program management , Scrum Master expertise , and product ownership to ensure the AI Factory operates efficiently, delivers high-quality AI solutions, and aligns with strategic business goals. This role will be instrumental in bridging the technical AI teams with business stakeholders.

Responsibilities

• Project Management & Scrum Master (50%)
• Agile Leadership: Serve as the Scrum Master for multiple AI development teams, facilitating all Scrum ceremonies (sprint planning, daily stand-ups, reviews, and retrospectives).
• Process Optimization: Implement and continuously improve agile methodologies and processes tailored for AI/ML development, including managing data dependencies, model training pipelines, and MLOps workflows.
• Risk & Impediment Management: Proactively identify, track, and remove impediments, risks, and dependencies that could block team progress, particularly those related to data, infrastructure, and cross-functional teams.
• Reporting & Communication: Monitor and report on key program metrics, team velocity, and project status to stakeholders, ensuring transparency and alignment across the AI Factory.
• Product Owner (50%)
• Vision & Strategy: Define and articulate the product vision and strategy for specific components or services within the AI Factory, ensuring alignment with the overall business and AI strategy.
• Backlog Management: Own, prioritize, and maintain the product backlog for the AI team, clearly defining user stories, acceptance criteria, and epics for new AI features, models, and platform capabilities.
• Stakeholder Alignment: Serve as the primary liaison between the AI development team and key internal stakeholders (e.g., business unit leads, data science, engineering) to gather requirements and communicate progress.
• Value Maximization: Continuously assess and track the business value delivered by the AI models and platforms, guiding the team to prioritize work that maximizes ROI and customer impact.
• Required Experience:
• Education: Bachelor's degree in Computer Science, Engineering, Business, or a related field or equivalent experience.
• Experience: 8+ years of progressive experience in technical program management, product management, or a similar role, with at least 2 years focused on AI, Machine Learning, or Data Science initiatives .
• Certifications: Certified Scrum Master (CSM) or equivalent certification or experience.
• Agile Leadership: Proven ability to lead complex, cross-functional projects in an Agile environment .
• Communication: Exceptional communication, negotiation, and conflict-resolution skills.
• Job Location - Remote (USA & Canada)
• The expected base salary for this position is: CAD 190000/ USD 195,000 excluding annual bonus (when applicable). Salary is based on a number of factors including market conditions, location and may vary depending on job-related skills and experience.
• Recruitment Notice

Benefits

Additional Information

Banyan Software is the best permanent home for software businesses that serve specialized industries, their employees, and their customers. We are on a mission to acquire, build, and grow great companies worldwide, helping them modernize through shared AI expertise and operational discipline. The Banyan Software Foundation, endowed with $100 million in Banyan stock, leverages technology to build a greener and more equitable world. Banyan is Great Place to Work Certified, a five-time Inc. 5000 honoree, and a top 10 company on the Deloitte Technology Fast 500. Founded in 2016 and headquartered in Atlanta, Banyan operates more than 100 portfolio companies across North America, the UK, EU, and APAC.

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