Senior Product Manager - Transaction Services

About the role

We are hiring a Senior Product Manager to work within our Enabling Services group, which is responsible for the shared application capabilities that serve multiple products across ComplyAdvantage's platform. Enabling Services are application functions that are not standalone products but are essential to how those products work: case management, regulatory reporting and transaction processing services. These capabilities are used across multiple product areas and have a direct impact on the end-user experience. The work sits at the intersection of multiple product teams, which makes it both commercially important and organisationally complex. The Enabling Services group sits within the Platform & Enabling Services tribe. You will work within a dedicated squad alongside an engineering manager and a team of engineers. The Product Manager and Engineering Manager work as peers: you own the product context, the EM owns the technical context. You operate within a framework set by the Product Director, who provides the strategic guidance and prioritisation decisions that shape your work. We work in six-week blocks with a structured document flow from Plan of Record to PRD to product requirements to implementation, with quality gates at each stage. If you are looking for a role where the planning process is clear and the expectations are explicit, this is a good environment to develop in.

Responsibilities

• Provide research, analysis and requirements within your squad's domain. You are responsible for requirements specification, stakeholder communication and documentation within a framework set by the Product Director. Your work ensures the squad has clear direction on what to build and for whom.
• Liaise with engineering during execution. Ensure your EM has enough lead time and context to make sound technical decisions. Surface changes and risks early. Maintain communication about what is coming, what is blocked and what has changed.
• Use AI in your own work. We expect Product Managers to use AI-assisted workflows for research synthesis, requirements drafting and documentation. This is how we work, not something we aspire to.

Requirements

• Essential:
• 6+ years in product management, with exposure to shared services, horizontal capabilities, or application products used by multiple teams or customer segments
• Enough understanding of application architecture, APIs and service design to write requirements that engineering can work from and to engage in technical conversations productively
• Strong analytical skills: comfortable with data, can synthesise requirements from multiple sources
• Comfortable working within a structured product organisation where strategic direction is set above you. You are not expected to set strategy; you are expected to execute well within a clear framework
• Excellent written communication skills, with an obsession with precision and detail: produces clear, accurate requirements and documentation
• Presentation skills: the ability to communicate your product area, its challenges and capabilities to both technical and non-technical audiences
• Familiarity with common product management tools such as Jira, Linear, Confluence, Notion, Miro or equivalent
• Prioritisation and decision-making: ability to effectively prioritise and make trade-offs across multiple competing initiatives, balancing business impact, technical constraints, and stakeholder needs.
• Demonstrable AI adoption in your own working practice
• Preferred:
• Experience with case management, workflow, regulatory reporting or search products
• Experience in financial services, compliance or RegTech
• Experience working on products that serve multiple internal or external customer segments simultaneously
• Interest in developing toward a senior product management

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