Associate Principal Engineer(PM & Pre-Sales)

About the role

Job Description Must have Skills : Microservices architecture (MSA) (Strong), Java (Expert), Project Management methodologies (Capable),Chinese Speaking Job Description: Technical Project Manager (Dual Role: PM & Pre-Sales, Hotel Industry Focus) Location Shanghai (preferred) Job Overview This is a dual-functional technical role that dynamically switches between Technical Project Manager and Technical Pre-Sales Consultant based on project cycles. During active project periods, the incumbent takes full ownership of end-to-end hotel tech project delivery as a technical PM. The role also takes care of technical pre-sales responsibilities on demand, including client technical communication, and bid support. The role focuses deeply on hotel standard systems and hospitality tech ecosystems, requiring proficient expertise in core hotel systems such as PMS, CRM, and their integrated business workflows, to drive standardized, compliant, and customer-centric hotel technology solutions. Core Job Responsibilities 1. Technical Project Management Role (Project On-Cycle) - Lead full-lifecycle delivery of hotel technology projects, including requirement analysis, technical solution confirmation, project planning, resource coordination, milestone tracking, risk control, and final acceptance delivery, ensuring projects are completed on time, within budget. - Deeply sort out the business logic and technical architecture of hotel core systems, including Opera Cloud PMS, exclusive guest CRM, Payment, reservation management systems, guest experience platforms, Loyalty, and related auxiliary systems. - Act as the key liaison among hotel clients, business teams, R&D, testing and implementation teams, sort out system integration demands between PMS, CRM, Payment, Loyalty and other hotel business modules, solve technical and business docking problems during project implementation, and optimize project delivery processes. - Manage project scope, schedule, quality and risks, regularly output project progress reports, identify potential delivery obstacles in advance, and propose feasible optimization and adjustment schemes to ensure stable project operation. - Standardize project delivery documents including requirement documents, technical solution documents, test reports and acceptance documents, and precipitate reusable project experience and system configuration specifications for hotel system projects. 2. Technical Pre-Sales Role (part time) - Provide professional technical pre-sales support for hotel system cooperation projects, including client demand research, technical feasibility analysis, customized solution design, PPT proposal production and technical scheme presentation. - Responsible for technical communication and negotiation with hotel clients, answer clients' professional questions about PMS, CRM, Payment, Loyalty system functions, system integration, data docking and industry technical trends, and build client technical trust. - Participate in bidding work, complete technical bid document writing, solution demonstration, on-site technical defense and bid follow-up, improve the winning rate of hotel technology projects. - Track the iteration rules and industry standards of global hotel systems, sort out the competitive advantages and technical differences of the company's solutions, and continuously optimize pre-sales solution templates and industry case libraries for hotel scenarios. - Collaborate with Delivery Manager and the sales team to explore new business opportunities in the hotel system ecosystem, provide technical support for business expansion, and assist in developing long-term cooperative hotel clients. 3. Cross-Functional & Systematic Work - Continuously study and track the upgrade iteration, functional optimization and access specifications of PMS, CRM, Payment, Loyalty and other core hotel systems, maintain professional sensitivity to hotel digital operation and guest service system scenarios. - Sort out the data interaction logic and business closed loop between hotel core systems (PMS room management/reservation/settlement, CRM guest portrait/membership operation/preference management, Payment, Loyalty), and support product iteration and solution upgrading. - Precipitate industry best practices for hotel system implementation and pre-sales services, assist the team to form standardized service processes and capability outputs. Job Requirements 1. Professional Experience - 3+ years of working experience in hotel technology industry, with dual experience in technical project management and technical pre-sales; hotel system project delivery or service experience is highly preferred. - In-depth understanding of the business processes and technical logic of international high-star hotel systems, familiar with PMS (Opera Cloud/Shiji), CRM membership system, Payment, Loyalty, reservation system and guest experience management platform. 2. Core Competencies - Proficient in hotel core system capabilities: mast

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