Microsoft Dynamics 365 Business Development Representative

About the role

The Microsoft Dynamics 365 Business Development Representative is responsible for building sales pipeline by engaging both existing customers and known prospects within the Dynamics 365 ecosystem. This is a high-activity role focused on outbound outreach, account re-engagement, and identifying new opportunities within our existing database. You will partner closely with experienced sales leaders and Microsoft teams to turn those conversations into qualified opportunities.

Responsibilities

• Outbound Prospecting & Pipeline Building
• Reach existing and known Dynamics 365 customers by phone, email, and campaign, and re-engage dormant accounts.
• Find companies on legacy or fragmented systems that are ready to modernize on Microsoft
• Spot upgrade, expansion, and optimization openings across Dynamics 365 and Power Platform
• Discovery & Needs Identification
• Lead high-level conversations to understand customer needs and current Dynamics usage
• Identify gaps, pain points, or missed opportunities within their existing infrastructure
• Ask strong questions and gather enough context to qualify interest
• Pass well-defined opportunities to senior sales and solution teams
• Microsoft-Aligned Selling
• Collaborate with Microsoft field sellers and internal teams on account targeting and outreach
• Participate in co-sell efforts and align outreach with Microsoft initiatives
• Opportunity Support
• Convert outreach into sales-qualified meetings and opportunities
• Ensure strong handoff and context sharing with account executives and solution teams
• Marketing & Campaign Support
• Support targeted outreach campaigns tied to events, webinars, and Microsoft programs
• Follow up with engaged prospects and help move them into active conversations

Requirements

• Hands-on experience with Microsoft Dynamics 365 (Required)
• 5+ years of experience in a sales business development role
• A self-starter who owns their own activity and pace
• Curious about Microsoft solutions and genuinely eager to keep learning
• An introductory grasp of AI and a real interest in how it's reshaping how businesses operate
• Builds rapport fast and earns trust early
• Detail-oriented in how you qualify, document, and hand things off
• One to four years in sales, BD, or an SDR seat, ideally high-activity and outbound
• Coachable, with an eye on growing into full-cycle sales
• Comfortable in a CRM, ZoomInfo, Apollo or a similar tool is a plus
• An energetic personality
• Benefits / Why Ludia
• Family- and community-focused culture
• Remote-first environment when not traveling
• Unlimited PTO
• Comprehensive medical, dental, and vision benefits
• 401(k) plan
• Ongoing learning, growth, and Microsoft ecosystem exposure...and more!
• Ludia Consulting is an Equal Opportunity Employer. Applicants receive consideration for employment regardless of their race, color, creed, religion, national origin, sex, sexual orientation, disability, age, marital status, or status with regard to public assistance.

Benefits

Additional Information

Ludia Consulting is one of the fastest-growing and most innovative Microsoft Dynamics partners across Finance & Supply Chain, Customer Engagement, and Power Platform. We're a team that cares about doing meaningful work for our clients and our communities. Our people grow quickly here, supported by hands-on experience, collaboration with Microsoft, and opportunities to give back through nonprofit initiatives.

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