Field Applications Scientist

Responsibilities

• Technical Support for Sales:
• Perform pre-sales activities in partnership with the sales team, including presentations, consultations and if applicable, product demonstrations. Align objectives collaboratively with sales teammates.
• Ensure consistency in technical messaging and positioning across all customer interactions.
• Customer Relationship Building:
• Establish and maintain strong relationships with key customers and stakeholders to ensure continued satisfaction and success with Slingshot Biosciences' products.
• Troubleshoot customer issues, optimizing workflows, and maximizing the value of our offerings.
• Gather and relay customer feedback to internal teams to drive product improvements and innovation.
• Market Insight and Competitive Analysis:
• Provide insights to leadership and cross-functional teams on market opportunities and customer needs.
• Represent Slingshot Biosciences at conferences, trade shows, and customer site visits to build brand awareness and industry relationships.
• Cross-functional Communication:
• Work closely with members from product management and R&D to push custom projects through to completion
• Collaborate with marketing to review and provide feedback on customer facing marketing collateral

Requirements

• 4+ years' experience in biotech industry or equivalent laboratory experience
• 2+ years' experience running flow cytometry assays in the 8-40 color range, understanding of flow cytometry best practices, assay design, staining and data acquisition protocols, and ability to interpret flow cytometry data and troubleshoot experiments
• Bachelor's degree in a relevant scientific discipline (e.g., Biology, Biochemistry, Biotechnology, Biomedical Engineering) or equivalent experience. Master's or Ph.D. is preferred.
• Strong understanding of synthetic biology, flow cytometry, cell biology, or related fields.
• Excellent communication skills including ability to structure and deliver engaging presentations, distill complex ideas into simple explanations, and to work collaboratively in a matrix environment
• Strong problem-solving skills and ability to work in a fast-paced, dynamic environment.
• Must have excellent English communication skills, both verbally and in writing
• Ability to travel at least 50%-60%, or as required to meet with customers and support the Sales team.
• About Slingshot:
• Our north star is to make healthcare more accessible around the world. We are doing this by advancing cell biology to develop innovative solutions

Benefits

Additional Information

Slingshot Biosciences is a fast-growing life sciences company with a platform technology and paradigm-shifting mission to make precision-engineered cell mimics the gold standard for all cell-based assay controls. We are transforming cell-based applications with the most robust, scalable, and reproducible controls available, including TruCytes™ Biomarker controls, SpectraComp® compensation controls, ViaComp® cell health controls, and FlowCytes® instrument controls. Our TruCytes cell mimics precisely replicate real cells' optical and biochemical properties - without the sourcing, quality, or cost challenges of traditional controls. Trusted in cell-based applications across cell therapy, drug development, and diagnostics, they empower process and analytical development, quality control, potency assessments, multi-site validations, clinical research studies, and assay development and validation. Slingshot is seeking motivated, creative team members who think outside the box. We empower employees to own their work, contribute ideas quickly, and improve processes. Come join our cross-disciplinary and world-class team that is delivering game-changing solutions for cell-based applications! As part of this mission, Slingshot Biosciences is seeking a highly motivated Field Application Scientist (FAS) in Boston, MA. In this pivotal role, you will provide exceptional technical support, drive customer success, and collaborate closely with Sales to expand our market presence. This role will require up to 50% travel within the designated region. We offer a great opportunity to be involved in product development while also working in a customer-facing role that collaborates with internal teams including Sales, Product Development, and Marketing. This role reports to the Field Application Scientist - Manager. Location: This is an on-site position based in Boston, MA.

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