Senior Manager Operations
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The Senior Manager Operations will play the strategic role of ensuring that the day-to-day cross-border operations and administration of the organisation runs smoothly. Job Responsibilities: - Provides direction and supervision for all the team leads including skill and competency development, so that each team member is continually growing into higher responsibility in the organisation. - Implement measure to provide motivation for employees - Prepare, revise and submit reports,budgets and other documentation - Negotiates SLA between Finance Operations and other groups/units within the business in accordance to the set business objectives. - Communicate information to the departments filtered for management - Perform training and administering sessions - Implement quality management and regulatory compliance strategies Strategic Skills: The ideal candidate must- - Have prior experience in operational management from the financial sector - Effectively communicate both verbally and in written form - Have comprehensive knowledge of quality assurance principles, methods, design, testing and implementation - Have leadership and supervisory skills - Have interpersonal skills - Be able to work with teams - Be able to coordinate with other departments - Excellent project, planning, change and time management capabilities - Be cordial and professional - Be innovative - Have good judgement and decision making skills - A University degree -10-15 years financial services operations experience. - Exposure to global best practices - Prior experience, working in a managerial capacity in a structured organization
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