Payroll Manager US & Canada

About the role

The Payroll Manager is a highly hands-on operational leader within the People Operations team, responsible for end-to-end processing of global payroll across North America, EMEA, LATAM, and APAC, as well as administering North American and international benefits programs. Reporting to the Senior Director, People Operations, this is a true payroll practitioner role . You will be directly responsible for executing payroll cycles-not just overseeing them. The ideal candidate brings deep, hands-on expertise in Canada and US payroll processing and thrives in a detail-oriented, execution-focused environment.

Responsibilities

• Global Payroll Execution (Hands-On)
• Personally execute end-to-end payroll processing , with a primary focus on Canada and US payroll
• Process payroll cycles across multiple regions, ensuring accuracy and timeliness
• Manage payroll inputs, calculations, adjustments, and reconciliations
• Support global year-end payroll activities, tax filings, and reporting
• North American & International Benefits Administration
• Administer Canada and US benefits including health, dental, disability, life, retirement plans, wellness programs, and leaves
• Administer international benefits in partnership with global vendors and local brokers across EMEA, LATAM, and APAC
• Process enrollments, life events, terminations, and benefit updates globally
• Maintain accurate benefits data across payroll, HRIS, and vendor systems
• Ensure compliance with regional benefits regulations
• Compliance, Controls & Governance
• Ensure compliance with federal, provincial, state, and international payroll legislation
• Maintain confidentiality and accuracy of payroll and benefits data
• Support audits and maintain internal controls
• Monitor and implement changes to global payroll and benefits regulations
• Employee Support & Collaboration
• Act as escalation point for payroll and benefits inquiries
• Provide clear, accurate, and timely support to employees
• Collaborate with HR, Finance, and external vendors globally
• Systems & Reporting
• Manage and optimize payroll systems such as UKG, Workday, CloudPay, ADP, or similar
• Maintain system integrity, audit integrations, and support enhancements
• Produce reporting and analytics for leadership, budgeting, and workforce planning

Requirements

• Experienced Payroll Practitioner (Mandatory)
• 10+ years of payroll experience, including 3+ years in a Payroll Lead or Manager role
• Mandatory: Hands-on experience processing Canada and US payroll (not just oversight)
• Proven experience as a payroll practitioner actively running payroll cycles
• Experience with global payroll (EMEA, LATAM, APAC) is preferred
• Experience administering North American and international benefits
• Analytical & Detail-Oriented
• Strong numeracy skills with a high level of accuracy
• Advanced Excel skills (e.g., Pivot Tables, VLOOKUPs)
• Organized & Trustworthy
• Ability to manage multiple time zones, deadlines, and complex data
• High level of confidentiality and attention to detail
• Tech-Savvy & Improvement-Focused
• Experience with payroll/HRIS systems (UKG, Workday, CloudPay, ADP, etc.)
• Continuous improvement mindset with a focus on efficiency and accuracy
• Degree or diploma in HR, Business Administration, Accounting, or related field
• Payroll certification required (PCP, CPM, CPP, or equivalent)
• Strong written and verbal communication skills
• Proficiency in English; additional languages are an asset
• Success in This Role
• First 1-3 Months: Learning & Foundation
• Learn systems, workflows, and global payroll processes
• Begin processing payroll cycles with a f

Benefits

Additional Information

At Varicent, we're not just transforming the Sales Performance Management (SPM) market-we're redefining how organizations achieve revenue success. Our cutting-edge SaaS solutions empower revenue leaders globally to design smarter go-to-market strategies, maximize seller performance, and unlock untapped potential. Varicent stands at the forefront of innovation, celebrated as a market leader in the 2025 Forrester Wave Report for SPM , 2023 Ventana Research Revenue Performance Management (RPM) Value Index , Gartner Peer Insights , 2024 Gartner SPM Market Guide , and G2. Our solutions are trusted by a diverse range of global industry leaders like T-Mobile, ServiceNow, Wawanesa Bank, Shaw Industries, Moody's, Stryker and hundreds more. Here's why you'll thrive at Varicent: Innovate with Purpose: Build impactful solutions for customers worldwide. Join Excellence: Work in a diverse, collaborative, and innovative team. Shape the Future: Lead in redefining revenue optimization. Grow Together: Unlock your potential in a supportive environment. Join us at Varicent-where your talent and ambition meet limitless opportunities for success!

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