Local Account Management
External
Expeditors · Rio DE Janeiro, BrazilPrepare for this interview
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Benefits
Additional Information
Develop, maintain, lead and measure Expeditors' product and service deliverables to satisfy the specific needs of a Customer Account(s). Continually seek opportunities for service enhancement and improved tactical management. Increase our share of customer business on an annual basis. SCOPE OF POSITION To create a unique Expeditors customer experience through total ownership of and accountability to: Understand global customers' profile, needs and expectations. Retain existing business and continuous pursuit of global business development. Create a strategic and mutually beneficial relationship for Expeditors with the customer worldwide REPORTING STRUCTURE Customer Retention and Development Manager University or equivalent business qualifications Minimum 2 years Expeditors or industry experience (freight forwarding) Proficient in MS Office and CRM software Strong presentation skills Strong analytical skills Ability to perform and meet KPI requirements Proven problem solving and interpersonal skills Charismatic with an ability to connect Proficient in Portuguese and English language Knowledge in Microsoft Power BI is desirable Valid Driver License is desirable Expeditors offers excellent benefits: Paid Vacation, Holiday, Sick Time Health Plan: Medical Life Insurance Employee Stock Purchase Plan Training and Personnel Development Program Growth opportunities within the company Employee Referral Program Bonus
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