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Operating Partner, MobileFirst Ventures

External
mobilefirst logoMobilefirst · Miami
Full-timeRemote2w ago
CRMPayroll
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About the role

The Operating Partner runs our acquired service businesses day-to-day. You own the P&L. You manage the frontline teams. You make the calls that determine whether these businesses grow or stagnate. This is not a strategy role. Not M&A. Not advisory. You are the CEO of the businesses in our portfolio: accountable for revenue, margin, headcount, and customer experience from day one. You report directly to Jeremy, our CEO, and work closely with the founding team on new acquisitions and integrations.

Responsibilities

  • Full P&L ownership across our portfolio of acquired service businesses
  • Frontline team management: hiring, performance, culture, retention
  • Building the operational playbooks: scheduling, SLAs, pricing, unit economics
  • Driving EBITDA growth through cost discipline and service quality
  • Evaluating and integrating new acquisitions alongside the CEO
  • Deploying technology, including Allô, to make operations faster and leaner

Requirements

  • You've run something real. Not managed a team inside a big org. Not advised a portfolio company.
  • You've owned a P&L, made payroll, you know what it feels like when the business is your problem.
  • You can manage people who don't have laptops. Our businesses have technicians, cleaners, drivers, baristas. Leading them requires presence, clarity, and trust.
  • You have more to prove than to protect. You want ownership, not a title.
  • You make structure where there is none. That energizes you, it doesn't slow you down.
  • You use AI tools to work faster. If you're not already using Claude, Cursor, or equivalent tools daily, this probably isn't the right fit.
  • Spanish is a plus.
  • What's mandatory
  • You've owned a P&L: not managed it, owned it
  • You've led frontline or mixed-skill teams (not just knowledge workers)
  • You've operated inside a service business, rollup, or search fund portfolio company
  • You use AI tools in your daily work
  • Miami-based or willing to relocate. This role requires hybrid-physical presence.

Benefits

Equity packageEBITDA sharing tied directly to the performance of the businesses you runTrips to our hubs (Miami / Paris / Buenos Aires)Team retreats abroad every semesterA tight, ambitious team building something real, fastHow to applyClick the Apply button on this page to send your application.No cover letter needed just tell us who you are and why this role fits you.Not the perfect match, but want to join us? Send a spontaneous application to talent@themobilefirst.co .We welcome people from all backgrounds.If you're part of an underrepresented group in tech, we especially want to hear from you.Paid time offEquity / stock options

Additional Information

About The Mobile-First Company Most tools for small businesses weren't built for real operators. They were built for employees in offices, not people running a business from their phone. We're changing that. We build mobile-first business software that feels like a consumer app, runs on AI, and spreads like a creator brand. Our first product, Allo , gives you a second number on your phone, answers missed calls with AI, transcribes everything, and syncs it to your CRM. Over 20,000 businesses use it every day. Next up: expenses, invoicing, and more. We've raised +15 million dolars from Base10, Lightspeed, EMBLEM, and 30+ top operators. Our team is based in Paris, Buenos Aires , Miami .

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