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Senior Solution Specialist - CO

External
Louisdreyfuscompany logoLouisdreyfuscompany · Subang Jaya, Malaysia
Full-timeOn-site4mo ago
ComplianceDocumentationJiraLeadershipSAPStakeholder Management
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As a Senior Solution specialist, you will ensure the effective implementation of business processes in our back-office systems. You will be the end-to-end owner of one or several key IT solutions within Back-Office Services, aligning the delivery roadmap, innovation pipeline, and continuous improvement plan with business needs. You will ensure support structures and run KPIs are maintained, and you will collaborate closely with business process owners (BPOs) or functional heads to prioritize initiatives. In addition to the responsibilities outlined above, the primary mission of the Senior Solution specialist will be to oversee the deployment of the finance core model for the global SAP rollout. This involves: Coordinating with various stakeholders to ensure the seamless integration of the finance core model into the business operations. Managing the project timeline and resources to achieve the successful implementation of the finance core model within the specified deadlines. Ensuring compliance with local regulations and financial standards during the deployment process. Providing training and support to local teams to facilitate the adoption of the new finance core model. Monitoring and evaluating the performance of the finance core model post-deployment to ensure it meets business requirements and KPIs. This role is critical to the success of the Asia rollout and requires a high level of expertise in financial processes, project management, and stakeholder collaboration. Solution Delivery & Management: Develop and manage the solution delivery, ensuring alignment with business needs. Conduct an animated workshop to provide detailed presentations, step-by-step guides, compliance training, hands-on sessions, and Q&A to ensure successful deployment and adoption of the finance core model in mainly for Asia, with possibility to work on projects worldwide. Ensure support structures and KPIs are maintained. Act as the primary point of contact for aligning solution priorities with BPOs and functional heads. Governance & Strategy: Own the delivery and associated metrics (e.g., SLA). Manage enhancement requests and prioritize them in collaboration with business stakeholders. Handle support escalations at level 3 when necessary to ensure continuity. Vendor & Stakeholder Management: Manage vendors to ensure expected performance levels. Ensure business analysts effectively address requirements from business partners/BPO networks. Oversee and control any implementation impacting your solution, managing dependencies with other solutions. Documentation & Change Management: Ensure documentation is up-to-date. Manage the transition to Run phase. Work closely with various departments to design cross-application flows and ensure process maintenance and enhancement. Leadership: Champion change management processes. Provide functional and SAP expertise guidance to the team. Support strategic decision-making and long-term solution planning. Support business relationship management to align priorities and ensure business value. Develop action plans for continuous improvement and address recurrent incidents. Foster skill development within the team. Support: Support AMS teams for complex topics. Perform knowledge transfer to support teams, enhancing their autonomy. Provide solution guidance. Bachelor's degree (or equivalent) in a related field. Must: Minimum 6 years of experience in SAP CO area. Plus: Experience in IT project management. Plus: Experience in an international, multicultural environment, within a large IT company, and in a team-oriented and collaborative setting. Fluent in English, written and spoken. Technical Skills: Must: Experienced in IT best practices. Must: Proficiency in SAP CO like overhead cost controlling, production cost controlling and Profitability analysis. Plus: Good experience in SAP FI. Plus: Experience with SAP BPC. Plus: Test campaign executions & automation tools. Plus: Basic experience with JIRA and ServiceNow. Soft Skills: Must: Good relationship-building skills and ability to work with multiple teams. Must: Ability and flexibility to work independently as well as in a team. Must: Ability to learn fast and adapt to new solutions. Must: Ability to demonstrate Critical Thinking. Must: Strong analysis, synthesis & communication capacity (written & oral). Must: Flexibility/adaptability in a quick changing background scenario & no uncomfortable feelings in front of ambiguity. Must: Business customer focused and highly proactive. Must: Analytical and problem-solving Skills Must: Be able to work under pressure and tight deadlines. Must: A few travels might be required in the frame of the mission Diversity & Inclusion LDC is driven by a set of shared values and high ethical standards, with diversity and inclusion being part of our DNA. LDC is an equal opportunity employer committed to providing a working environment that embraces and values diversity, equity and inclusion. LDC encourages diversi


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