IT Support Officer (Fresh Graduates - GOVT - 12 months contract)

Responsibilities

• Provide Level 1 support for users of the IT system/s, clarify and direct queries that require in-depth technical support to subject matter experts, track, and close queries in a timely manner.
• Provide assistance for User Account Management - guide users how to create / modify / delete user access.
• Provide assistance for User Account Review (UAR) - ensuring they conduct UAR on a timely manner.
• Provide basic onboarding of new division representatives for systems.
• Manage and coordinate with the system vendor for data requests
• Coordination of User Acceptance Testing prior to implementation of system enhancements/fixes.
• Support in other administrative duties which can include maintaining and updating of data.
• Skills/Competency Required:
• Detail-oriented.
• People-oriented.
• Good problem-solving skills
• Able to process and structure large amounts of information.
• Good command of spoken and written English.
• Good excel skills
• HOW TO APPLY-
• Apply via MyCareersFuture NOW!
• **only qualified candidates are contacted**
• ----------------------------------------------------------------------------------------------------------------------------------------------------------------
• In Ref: SS - JO-28783
• BGC Group Pte Ltd (Outsourcing)
• EA 05C3053

Additional Information

Job Role: IT Support Contract Duration: 12 months Salary: up to $3340/month Eligibility: Only Singaporeans

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