AI-Led Product Researcher & Designer

About the role

We're looking for an exceptional, forward-thinking Lead AI-Led Product Researcher & Designer to own and drive the AI transformation of how we research and design function from the ground up. This is a pivotal, first-of-its-kind role. You will not simply adopt AI tools; you will architect the AI-enabled ways of working that define how our entire Product function discovers, designs and delivers. The successful candidate will lead the integration of AI into every layer of our research and design practice. From connecting Figma with AI models and establishing automated design pipelines, to embedding AI-assisted research flows that generate faster, richer, and continuous insight. You will define the standards, tooling, and culture that make AI-enabled design and research our default, not our exception. This role is for someone who has moved beyond being enthusiastic about AI adoption and is ready to lead others through it-setting the vision, building the capability, and enabling the wider business to work in new ways. You will bring executive presence and design thought leadership, someone equally comfortable architecting a research strategy and selling a vision to senior stakeholders. What You Will Get To Do: AI Transformation Own and lead the AI transformation of design and research practices across Product in Digital, defining the vision, roadmap, and measurable outcomes for what AI-enabled ways of working looks like. Establish AI integration across our design toolchain, including connecting Figma with AI models like Claude, building automated component and template generation pipelines, and eliminating manual design bottlenecks. Democratise Design, so that Product Managers or Business Analysts can create quick mock-ups, high-fidelity designs that follow our design systems, or prototypes via AI models to communicate their thoughts to clients and internal teams, without consuming precious Design's capacity. Define and implement AI-assisted research workflows, from automated synthesis and insight generation to AI-enhanced usability testing and survey analysis. Act as the internal authority and enabler of AI in design and research. Upskill teams, coaching individuals, and building organisation capability so AI becomes embedded in how everyone works, not just how you work. Stay ahead of the rapidly evolving AI tooling landscape and work closely with our Head of AI, evaluating new models, integrations, and platforms to make informed recommendations on adoption. Research Leadership Own and lead the strategic direction of user research, competitor research, market research and industry research across Product, defining what AI-enabled continuous discovery looks like for the function. Architect our end-to-end practice, including methods, tooling and standards to ensure research is embedded as a continuous, always-on capability rather than a project-by-project activity. Champion research-driven thinking across Product, Design, and Engineering. Act as a senior advocate for evidence-based decision-making at every level. Define and implement our product research strategy, setting the standards, tools, and processes for discovery and validation activities, with AI-assisted methods at the forefront. Act as the research authority within the team, helping establish best practice and raising the bar for user-centred product development. Collaborate with Product Analytics to design and interpret, amongst others, A/B and multivariate tests that measure the impact of features and user experiences. Design Leadership Lead end-to-end Product Design across our Digital Products, from concept and wireframes through to high-fidelity prototypes and design specifications. Drive the full automation of repeatable design tasks through AI. Including layout generation, component creation, design token management, and design-to-code pipelines. Establish and maintain a scalable, AI-augmented design system that ensures consistency, accessibility, and quality across all touchpoints with minimal manual overhead. Facilitate design thinking sessions, both internally and client-facing, to

Benefits

Additional Information

As a leading financial services and healthcare technology company based on revenue, SS&C is headquartered in Windsor, Connecticut, and has 27,000+ employees in 35 countries. Some 20,000 financial services and healthcare organizations, from the world's largest companies to small and mid-market firms, rely on SS&C for expertise, scale, and technology. Job Description Get To Know Us: SS&C is leading the way. We continue to look for today's and tomorrow's brightest talent, those who embody a spirit to improve not only their lives, but those around them. From college students to seasoned and experienced professionals, we encourage you to apply. SS&C prides itself on hiring diverse, honest, dynamic individuals who value collaboration, accountability, and innovation, to name a few. AI-Led Product Researcher & Designer Locations : London, Essex | Hybrid

Your Match

How well this role fits your profile.

Company Intel

What employees say

Worked at SS&C Technologies? Share your experience