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Capacity Analyst

External
OVERSEA-CHINESE BANKING CORPORATION LIMITED logoOversea-chinese Banking · Ocbc Centre East, Singapore
S$96K–S$144K/yrFull-timeUnknown5d ago
Information Technology
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About the role

As Singapore's longest established bank, we have been dedicated to enabling individuals and businesses to achieve their aspirations since 1932. How? By taking the time to truly understand people. From there, we provide support, services, solutions, and career paths that meet their individual needs and desires. Today, we're on a journey of transformation. Leveraging technology and creativity to become a future-ready learning organisation. But for all that change, our strategic ambition is consistently clear and bold, which is to be Asia's leading financial services partner for a sustainable future. We invite you to build the bank of the future. Innovate the way we deliver financial services. Work in friendly, supportive teams. Build lasting value in your community. Help people grow their assets, business, and investments. Take your learning as far as you can. Or simply enjoy a vibrant, future-ready career. Your Opportunity Starts Here.

Requirements

  • A bachelor's or master's degree with relevant certifications, such as ITIL (Information Technology Infrastructure Library), project management, or vendor-specific certifications with experience in managing application services.
  • Knowledge and understanding of various technologies commonly used in application services.
  • Ability to analyze technical issues, identify root causes, and make informed decisions by possessing problem-solving and critical-thinking skills.

Benefits

Join a team that provides governance for the banks Capacity Management process that ensures IT services and systems meet current and future capacity requirements.How you succeedJoin a team that provides capacity and performance management activities across all IT services, platforms, and components.What you doThe role requires knowledge of infrastructure platforms, applications, cloud services, and technical dependencies.The role will work closely with IT teams to identify capacity optimisation opportunities and capacity risks.Collaborate with service owners, project teams, and vendors to ensure capacity and performance requirements are assessed during project initiation, design, and subsequent transition into BAU.Service ManagementParticipate in Disaster Recovery and Business Continuity planning and exercises from a capacity perspective.Deliver dashboards to demonstrate effective capacity planning and produce reporting for stakeholders.

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