Stockroom Team Member - Trafford Centre, Manchester

About the role

As a Stockroom Sales Associate (internally we refer to this role as Team Member) at Gymshark's store in the Trafford Centre, Manchester , you'll be working in the stockroom with the Back of House team focusing on deliveries. restocking shelves, inventory management and ensuring products are well-kept and properly displayed. You'll actively contribute to store operations, maintain a vibrant store environment, and work alongside your team to meet sales targets. The pay rate for this role is £13.45. We may be open to alternative contract hours. This position is a fixed-term position for 12-weeks

Responsibilities

• Be a r ole model in product expertise , operational best practices, and brand representation, while training and sharing knowledge with the wider team.
• Assist in stock management, deliveries, and replenishment to ensure the store is always ready to serve customers and capitalise on sales opportunities.
• Ensure t he safety and well-being of both customers and team members, adhering to health, safety, and loss prevention protocols at all times.
• M aintain a clean, organised, and welcoming space, addressing customer needs quickly and efficiently to uphold a seamless shopping experience.
• Deliver an exceptional customer experience by welcoming every community member with enthusiasm, ensuring they feel valued and inspired.
• Feedback and contribute to a culture of continuous learning, both individually and as part of the team.
• Embody Gymshark's culture and values in every interaction, passionately representing the brand and fostering a positive, inclusive community experience.

Requirements

• Proven experience of working in a fast-paced retail store with the a bility to engage with customers, understand their needs, and provide exceptional service to ensure a positive shopping experience.
• Experience of assisting with inventory management, restocking shelves, and ensuring products are well-kept and properly displayed.
• Ability to adjust to changing store needs, from new product arrivals to shifts in customer traffic and seasonal demands.
• Experience of ensuring the store is tidy, products are well-organised, and stock is accurately managed to create a welcoming shopping environment.
• Ability to work as part of a team, supporting colleagues and working together to achieve store goals and deliver excellent service.
• Clear, friendly, and effective communication with customers and team members to build rapport and share product information.
• Motivated to meet individual and team sales targets, contributing to the overall success of the store.
• Ability to handle customer inquiries, complaints, or issues in a calm, professional manner while finding quick, effective solutions.
• Bringing energy, positivity, and a passion for fashion to every customer interaction and team collaboration
• Inspired by our brand values with a shared passion for community, wellness and fitness.
• Commitment to working where and when the retail teams need you on weekends and bank holidays
• Full eligibility to work in the UK
• BELONGING AT GYMSHARK.
• ABOUT US.
• THE PERKS.
• Performance-based Bonus opportunity
• Funded Healthcare benefit
• 25 days holiday & Bank Holidays
• Contributory Employer pension scheme
• Flexible benefits programme - including dental insurance, cycle to work, tech scheme
• Gymshark Employee Discount & long service awards
• Access to High Street cashback and discounts
• Financial, Physical and Mental Wellbeing Support
• Enhanced Family Leave package
• Funded multi-site fitness membership
• Life Assurance
• Note: The benefits have certain eligibility requirements. Gymshark reserves the right to amend these programs in whole or in part at any time without advance notice.
• This role is subject to a Basic DBS check. We assess any information on a case‑by‑c

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