Director, Ocean Marine Claims

Responsibilities

• Actively manage litigated and non-litigated claims consistent with Arch claim and litigation management guidelines
• Communicate with all key claim stakeholders, including insureds and insured representatives, claimants, other insurers, producers, surveyors and adjusters, experts and others to bring claims to resolution
• Convey key information about individual losses or broader trends to Claim and Underwriting management
• Develop and update action plans and accurately set reserves within authority based on claim investigation and through industry knowledge, skills and experience and escalating when appropriate
• Participate as Subject Matter Expert in development of training for internal and TPA staff
• For Program claims, maintain contact with the TPA claim staff, business line leader, underwriter, and defense counsel, and program manager
• Occasional travel to and from locations within the United States and potentially abroad to attend mediations, trials, and other proceedings relevant to the resolution of claims or to represent Arch Marine at industry events and conferences
• Negotiate resolution of claims
• Maintain a diary of all claims, post reserves in a timely fashion, and expeditiously respond to claims inquiries from insured, counsel, underwriters, brokers, and senior management
• Experience & Required Skills
• 10-15+ years of Ocean marine claims handling experience
• Experience with any Inland Marine coverage types and/or marine recoveries is a plus
• Marine insurance and claim operations concepts and working knowledge of insurance claims operations in the area of commercial Ocean Marine claims, including direct experience handling hull and marine liability claims and various forms/coverages (e.g. P&I crew and passenger claims, Charterers Legal Liability, Marina Operators Legal Liability and P&I, Ship Repairers Legal Liability, Stevedores Liability, Wharfingers Legal Liability, etc.)
• Extensive experience with marine insurance coverage evaluation/interpretation
• Exceptional communication (written and verbal), influencing, evaluation, negotiating, listening, customer relations, and interpersonal skills to effectively develop productive working relationships with internal/external peers and other professionals across organizational lines
• Strong time management and organizational skills
• Demonstrated ability to take part in active strategic discussions
• Demonstrated ability to work well independently and in a team environment
• Hands-on experience and strong aptitude with Microsoft Excel, PowerPoint, and Word
• Education
• Bachelor's degree required
• Willing and able to travel 10-15%
• Reasonable proximity to major airport
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• For individuals assigned or hired to work in the location(s) indicated below, the base salary range is provided. Range is as of the time of posting. Position is incentive eligible.
• For NYC, Long Island, Jersey City, Morristown: $145,700 - $196,700/year
• For Chicago, Philadelphia, Hartford: $131,100 - $177,030/year
• Do you like solving complex business problems, working with talented colleagues and have an innovative mindset? Arch may be a great fit for you. If this job isn't the right fit but you're interested in working for Arch, create a

Benefits

Additional Information

With a company culture rooted in collaboration, expertise and innovation, we aim to promote progress and inspire our clients, employees, investors and communities to achieve their greatest potential. Our work is the catalyst that helps others achieve their goals. In short, We Enable Possibility℠. Position Summary Arch Insurance Group Inc., (AIGI), has an opening with the Claims Division on the Marine team as a Director, Ocean Marine Claims. The responsibilities of this role will focus heavily on first party Ocean Marine Cargo claims but will include other marine coverage types, including Hull and P&I, Marine Liabilities, Marine Excess, and more. It is anticipated that the role will initially be an individual contributor role but may evolve as Arch's marine business unit expands.

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