GSA - Housekeeping

About the role

We're looking for a dedicated and detail-oriented GSA - Housekeeping professional to join our team in Mysuru, India. In this role, you will play a vital part in maintaining the cleanliness, hygiene, and overall appearance of our facilities, ensuring a comfortable and welcoming environment for our guests. Your commitment to excellence and collaborative spirit will directly contribute to creating exceptional guest experiences and upholding our organization's high standards. Clean and maintain guest rooms, public areas, and other assigned spaces to meet our rigorous standards of cleanliness and hygiene Respond promptly and efficiently to guest requests and concerns related to housekeeping matters, demonstrating empathy and professionalism Properly handle, store, and inventory cleaning supplies, equipment, and guest amenities in accordance with company procedures Collaborate with other departments to ensure seamless and positive guest experiences Report any maintenance issues, safety hazards, or security concerns to the appropriate personnel in a timely manner Maintain the security and privacy of guest rooms and hotel property at all times Adhere to all company policies, procedures, and safety guidelines, demonstrating a commitment to workplace safety Assist in managing inventory levels of cleaning supplies and linens, communicating needs to supervisors Participate in regular training sessions to stay updated on best practices, new cleaning techniques, and organizational standards Contribute to a positive and inclusive work environment by demonstrating a professional, courteous, and supportive attitude toward guests and colleagues Identify and resolve minor operational issues independently, escalating complex matters when necessary **Required Skills:** Strong attention to detail and commitment to maintaining high cleanliness standards Excellent time management and organizational abilities Effective communication and interpersonal skills Ability to work collaboratively with team members and other departments Physical stamina and capability to perform manual tasks, including lifting and standing for extended periods Reliability, punctuality, and strong work ethic Basic proficiency in English (written and verbal) to understand instructions and communicate with guests and staff Knowledge of proper handling, storage, and safety protocols for cleaning supplies and equipment Problem-solving ability and flexibility in adapting to changing priorities **Preferred Experience:** Previous experience in housekeeping, facility maintenance, or guest services roles Familiarity with hospitality industry standards and guest service expectations Experience working in a team-oriented environment Knowledge of sanitation and hygiene best practices **Preferred Qualifications:** Certification in housekeeping or hospitality services Experience with hotel management systems or housekeeping software Multilingual abilities (particularly local language proficiency in Mysuru region)

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