Counselor - Financial

Requirements

• A. Education & Training:
• Associates Degree in Healthcare, Business, or Finance. Experience may qualify in lieu of education requirement.
• B. Experience:
• One (1) year experience in hospital registration, business office or financial environment. Education & Training requirement may qualify in lieu of experience.
• C. Required Certification/Registration/Licensure:
• None.
• D. Knowledge, Skills & Abilities:
• Emory is an equal opportunity employer, and qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or other characteristics protected by state or federal law.
• Emory Healthcare is committed to providing reasonable accommodations to qualified individuals with disabilities upon request. Please contact Emory Healthcare's Human Resources at careers@emoryhealthcare.org . Please note that one week's advance notice is preferred.
• Scheduled Weekly Hours:
• 40 FTE:
• 1 Expanded Work Shift:
• On Call:

Benefits

Additional Information

Work Shift: Day - 8 Hour (United States of America)The Financial Counselor is responsible for evaluating and processing Financial Assistance Applications for medical services. This includes working with the patients and their families to determine their ability to pay, negotiate payment arrangements and/or administer state financial assistance programs, following the principles and guidelines of the Houston ASC Financial Assistance Policy. The financial counselor provides clarity for patients regarding their financial responsibilities, collections, assistance and/or resources available to assist patients with payment of their bills. This individual can function independently and cooperatively with the other staff members and maintains professional working relationships with patients and members of the health care team. Supports the Surgery Center's philosophy, polices, procedures and goals. Acts as backup in office for Surgery Scheduling, Insurance Verification and Registration. Performs other duties as assigned. Completely understands and operates the A/R system. Understands insurance payer profiles, fee schedules, and calculating patient responsibility. Acquires all necessary documentation to process financial assistance applications. Processes all completed financial assistance applications within guidelines of the Financial Assistance Policy. Inputs financial assistance information into the A/R system and verifies the information with the patient.

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