Customer & Markets Insight Manager

Responsibilities

• Day to day, you'll be:
• Delivering multi-source actionable insight
• Synthesising customer, behavioural and market insight to inform product priorities and roadmap decisions
• Identifying growth opportunities through customer needs, behaviours and unmet demand
• Shaping and challenging product problem statements using customer insight and behavioural understanding
• Engaging with external practitioners to make sure we remain up to date with the latest techniques
• The skills you'll need
• Along with this, you'll need:
• Experience applying customer and behavioural insight within product, digital or proposition development environments
• Ability to link insight to measurable customer and business outcomes
• An understanding of external regulations and their impact on the customer and marketing strategy
• Excellent communication skills, both verbally and in writing
• Strong influencing skills and the ability to build strong relationships with colleagues at all levels
• The ability to deliver multiple projects on time and in budget
• Hours
• 35
• Job Posting Closing Date:
• 21/06/2026
• Ways of Working:Hybrid

Additional Information

Join us as a Customer & Markets Insight Manager If you're a strategic thinker with a passion for insight, this could be your ideal role You'll inspire colleagues and stakeholders to make good decisions based on your insight briefs and stories Joining a forward-thinking and influential team, you can expect great visibility for you and your work

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