Internal Communications Manager

About the role

In this role, you'll partner closely with senior leaders to shape clear, authentic messaging and bring our strategy to life for colleagues. You'll play a key role in helping employees understand where we're going, why it matters, and the role they play in delivering it. You'll join a high-performing Internal Communications team that sits at the center of the business, supporting executive visibility, major initiatives, and the day-to-day rhythm of how we communicate and connect across Aviva Canada.

Responsibilities

• Partner with senior leaders to develop clear, authentic messaging aligned to Aviva Canada's strategy, priorities, and performance
• Develop and deliver integrated internal communications strategies that drive colleague understanding and engagement
• Support the communication of business performance and key initiatives in a way that is simple, relevant, and easy to understand
• Lead communications for key business initiatives and changes, ensuring clarity, consistency, and strong employee connection
• Play an active role in the production of Aviva Canada's live broadcast programming, including supporting studio-based filming
• Act as a trusted communications advisor, providing counsel and hands-on support across a range of priorities and projects
• Work collaboratively across teams to build and reinforce a clear and consistent Aviva narrative
• Partner with Group Communications to align on global initiatives and share best practices
• Use data and insights to inform communications approaches and continuously improve effectiveness
• What success looks like
• Employees feel informed, connected, and engaged with Aviva's strategy and priorities
• Leaders communicate with clarity, confidence, and authenticity
• Communications cut through - simple, consistent, and relevant
• Strong partnerships across the business enable better outcomes
• Channel strategies are effective and grounded in insight and performance

Requirements

• 5-7 years of communications experience, ideally in insurance, financial services, or a complex corporate environment
• Experience partnering with senior leaders and managing multiple priorities in a fast-paced environment
• Excellent writing, editing, and storytelling skills across a range of formats and channels
• Ability to translate complex topics into clear, engaging content
• Strong stakeholder management and influencing skills
• A practical, insight-led approach to communications
• Strong planning, organization, and prioritization skills
• Bilingualism (French)
• Experience with multimedia or broadcast-style communications
• You'll thrive in this role if you:
• Enjoy working closely with leaders and shaping how they communicate
• Are comfortable navigating ambiguity and managing competing priorities
• Bring a collaborative, solutions-focused mindset
• Take pride in delivering high-quality work that makes an impact
• Are curious, adaptable, and always looking to improve how things are done

Benefits

Additional Information

Experience Aviva Together, we are Aviva. Our values - Care, Commitment, Community, and Confidence - guide how we show up for each other and for our customers. Individually, they're words. Together, they define who we are. At Aviva Canada , we put people first, our employees, our customers, and our communities. We're proud of a culture built on care, inclusion, and collaboration, where your voice matters and your growth is supported. We're not just about insurance; we're about making a real difference by protecting what matters most.

Your Match

How well this role fits your profile.

Company Intel

What employees say

Worked at Aviva? Share your experience