Sales Performance Manager

Responsibilities

• Lead, coach, and motivate the residential sales team to achieve and exceed revenue goals
• Develop, implement, and refine sales strategies to support service and replacement growth
• Review and update sales plans annually to align with company objectives
• Monitor and improve key performance metrics such as close rate, average ticket, and customer satisfaction
• Build and maintain strong customer relationships to drive trust, referrals, and repeat business
• Train, develop, and mentor sales team members through structured onboarding, coaching, and field training
• Conduct ride-alongs, performance reviews, and ongoing skill development
• Analyze market trends, competitor activity, and sales data to identify new opportunities
• Prepare and present sales performance reports to leadership
• Collaborate closely with the General Manager, Marketing, Operations, and Service teams to ensure a seamless customer experience
• Qualifications & Experience
• Minimum of 5 years of sales experience
• At least 2 years in a sales leadership or management role
• A Proven track record in business- to- consumer (B2C) sales
• Strong coaching and leadership skills
• Extensive experience with one-calling closing environments
• The ability to train and develop sales professionals in communication, objection handling, and closing techniques
• A history of driving revenue growth through coaching, process improvement, and sales development
• Experience building accountability and creating a high-performance sales culture
• Proficiency with CRM systems and Microsoft Office Suite
• Why Join Us?
• Ongoing opportunities for professional growth and advancement.
• Health insurance: Comprehensive medical, dental, and vision coverage.
• Retirement plan: 401(k) with company match.
• Generous vacation, holidays, and sick leave.
• A supportive, inclusive, and dynamic work environment focusing on teamwork and employee satisfaction.
• #SEAP
• Pay Range
• $150,000 - $180,000 USD
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Benefits

Additional Information

Position Overview S ea t own Electric, Plumbing, Heating, and Air is seeking a results-driven Sales Performance Manager to lead our Residential sales team. This role is responsible for driving revenue growth, developing high-performing sales professionals, and ensuring a consistent, ethical, and customer-focused sales experience. The ideal candidate is a hands-on leader who excels at coaching, accountability, and data-driven decision-making.

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