Clinic Call Centre Staff

Responsibilities

• Perform inbound and outbound calls
• Schedule patients for outpatient appointments and surgeries
• Manage and resolve patient complaints and enquiries
• Identify and escalate issues to supervisors
• Work with colleagues to resolve patient issues
• Provide produce and service information to patients
• Document all call information according to standard operating procedures
• Follow up patient calls and emails where necessary
• Other duties as assigned
• Salary will be commensurate with experience and qualifications

Requirements

• Completed "N" levels / "O" levels / "A" levels / NITEC or higher / Diploma or higher
• Computer-literate
• Strong communication and interpersonal skills
• Pleasant personality
• Able to work independently as well as in a team
• Self-motivated, results-driven
• Working days: 5.5 days
• Interested applicants, please submit your resume to:
• meeyeclinic@gmail.com
• We regret that only shortlisted applicants will be notified.

Your Match

How well this role fits your profile.

Company Intel

What employees say

Worked at INTERNATIONAL EYE CATARACT RETINA CENTRE PTE. LTD.? Share your experience