Cloud Engineer

Responsibilities

• VM Migration Execution
• Perform hands-on migration of virtual machines from on-premise environments to Azure using Azure Migrate and related tools.
• Support migration activities including discovery, assessment, replication, testing, and cutover.
• Execute migration strategies such as rehost (lift-and-shift) and assist with replatforming where required.
• Conduct validation testing to ensure successful migration and workload functionality.
• Support post-migration stabilization and performance tuning activities.
• Troubleshoot migration-related issues across compute, storage, and networking layers.
• Cloud & Infrastructure Operations
• Provision, configure, and manage Azure Virtual Machines and related infrastructure components.
• Support Windows and Linux server administration in both on-premise and cloud environments.
• Assist in configuring hybrid networking components (VPN, ExpressRoute, DNS, etc.).
• Support backup, disaster recovery, and high availability configurations.
• Technical Support & Incident Management
• Resolve incidents and service requests within agreed SLA timelines under general supervision.
• Monitor systems proactively and identify issues before service impact.
• Investigate, analyse, and troubleshoot technical issues across infrastructure environments.
• Maintain accurate and timely updates in ticketing systems with resolution details.
• Escalate complex issues to senior engineers or Technical Leads where required.
• Service Delivery & Process Compliance
• Ensure adherence to ITIL processes including Incident, Problem, and Change Management.
• Support change implementation and document all activities accordingly.
• Contribute to continuous service improvement initiatives and operational efficiency.
• Participate in disaster recovery testing and operational readiness activities.
• Collaboration & Knowledge Sharing
• Work closely with Technical Leads, architects, and cross-functional teams to support migration and operational activities.
• Share knowledge and document solutions for common issues.
• Support junior engineers where required and contribute to team knowledge base.
• Required Skills & Qualification
• 3-5 years of experience in IT infrastructure implementation and support.
• Hands-on experience with Azure infrastructure and migration projects.
• Strong skills in:
• Azure administration (VMs, storage, networking)
• Azure Migrate
• Windows and Linux server administration
• Networking fundamentals (IP, DNS, VPN)
• PowerShell scripting (basic to intermediate)
• Experience in VM provisioning, troubleshooting, and infrastructure operations.
• Exposure to enterprise IT environments and migration projects.
• Key Competencies
• Strong problem-solving and troubleshooting skills.
• Ability to work in fast-paced and high-pressure environments.
• Good communication and stakeholder interaction skills.
• Detail-oriented with strong documentation practices.
• Customer-focused mindset with a commitment to service quality.
• Qualifications & Certifications
• Bachelor's degree in IT, Computer Science, or related field (or equivalent experience).
• Preferred certifications:
• Microsoft Certified: Azure Solution Architect (Expert)
• Microsoft Certified: Azure Administrator Associate
• Other cloud or infrastructure certifications are advantageous.

Additional Information

The Cloud Engineer is responsible for the hands-on migration of on-premise virtual machines and infrastructure workloads to Microsoft Azure. This role supports migration execution, validation, troubleshooting, and post-migration stabilization under the guidance of the Technical Lead. In addition, the role operates within a managed services environment, ensuring operational stability by proactively monitoring, troubleshooting, and resolving incidents across infrastructure and cloud platforms.

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