IT Support Engineer

External

Impossiblecloud · Hamburg, Germany

Full-timeOn-site4mo ago

AWSMove

Cover Letter Connect

Prepare for this interview

Elite

AI-generated questions, company research, and talking points tailored to this role

About the role

Impossible Cloud is a fast-growing B2B cloud company headquartered in Hamburg, Germany. We have built a cloud object storage solution comparable to AWS S3, purpose-built and optimised for AI and compute workloads. Our commercial hyper-growth speaks for itself, powered by our channel-first go-to-market strategy. We are now expanding beyond storage: we are building a high-performance compute platform, offering an end-to-end solution from GPU infrastructure to full GPU platform software stack. In doing so, we are redefining the cloud ecosystem by bridging the gap between decentralised infrastructure (DePIN), mainstream B2B cloud use cases, and AI applications. Find out more about us here. Please note that we can only consider candidates who have a valid, unrestricted work permit for the EU. Impossible Cloud is at a stage where both our customer base and our internal team are growing fast enough to demand rigorous, professional IT and technical support operations. This role owns two equally important things: hands-on Tier 2 troubleshooting for customers using our S3-compatible object storage platform, and the internal IT infrastructure that keeps the company secure and running.

Benefits

Competitive salary coupled with direct engagement in your success through an enticing ESOP.Clear and transparent career progression scheme inspired by the best performing organisations incl. fast track promotion opportunity for exceptional performance to support your growth ambitions.Prime growth-stage company with proven revenue and a sharp edge in cloud - founded by serial entrepreneurs with multiple successful exits.Experienced, passionate team working with cutting-edge cloud technology.A vibrant office in a trendy location with free brain food and a canteen - plus a subsidized premium gym membership and monthly team meet-ups that bring the whole crew together!OUR CULTURE:We are committed to success. We embrace individuals from all backgrounds who share the goal of building a future European cloud champion, celebrated through a richly diverse team of 15+ nationalities and 10+ languages spoken.OUR HIRING PROCESS:Apply: Submit your CV or LinkedIn profile via the application form.First response: We review every application carefully and get back to you within a few days. If your profile is a strong match, we'll invite you to an intro call via Google Meet.Get to know us: We move quickly through two to four interview steps, including a meeting with our founders.Offer: If it's a mutual fit, you'll receive a personal offer and feedback call, followed by a written offer document.

Your Match

How well this role fits your profile.

Company Intel

What employees say

Worked at impossiblecloud? Share your experience

Interested in this role?

Apply on the company's website.

Cover Letter Connect