Program Support Assistant (OA)

About the role

This position is located in the Department of Health and Human Services, Substance Abuse and Mental Health Services Administration, headquartered in Rockville, Maryland. This announcement will close at 11:59 PM, on the day that 100 applications have been received or on the closing date, whichever is first. WHAT WE ARE LOOKING FOR GS-07 Minimum Qualifications: You must have one year of specialized experience to perform successfully the duties of the position. To be creditable, specialized experience must have been equivalent to at least the GS-06 grade level in the Federal service performing ALL of the following: Coordinating administrative operations, managing inquiries, and partnering with internal offices to support program activities and organizational policies; Preparing executive correspondence, reports, and documents with accuracy, compliance, and timely completion; and Managing executive calendars, meetings, travel, and briefing materials while using tracking systems and office tools to monitor projects. GS-08 Minimum Qualifications: You must have one year of specialized experience to perform successfully the duties of the position. To be creditable, specialized experience must have been equivalent to at least the GS-07 grade level in the Federal service performing ALL of the following: Providing administrative and operational support to leadership through program coordination, stakeholder communication, and interoffice collaboration; Managing correspondence management activities, including preparing official communications, tracking assignments, and ensuring compliance with organizational procedures and deadlines; and Planning and coordinating meetings, events, and travel while using databases and reporting systems to track program data. In addition to meeting the specialized experience above, to qualify for this position you must also meet the qualification requirement listed below: QUALIFIED TYPIST (All Grades): This position requires a qualified typist with a minimum typing speed of 40 words per minute. Documenting experience: IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE WILL NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE. Qualifications are based on breadth/level of experience. In addition to describing duties performed, applicants must provide the exact dates of each period of employment (from MM/YY to MM/YY) and the number of hours worked per week if part time. As qualification determinations cannot be made when resumes do not include the required information, failure to provide this information may result in disqualification. Applicants are encouraged to use the USAJOBS Resume Builder to develop their federal resume. Do not copy and paste the duties, specialized experience, or occupational application questionnaire from this announcement into your resume as that will not be considered a demonstration of your qualifications for this position. In accordance with Office of Personnel Management policy, federal employees are assumed to have gained experience by performing duties and responsibilities appropriate for their official series and grade level as described in their position description. Experience that would not normally be part of the employee's position is creditable, however, when documented by satisfactory evidence, such as a signed memorandum from the employee's supervisor or an SF-50 or SF-52 documenting an official detail or other official assignment. The documentation must indicate whether the duties were performed full time or, if part time, the "percentage of times" the other duties were performed. It is expected that this documentation is included in the employee's official personnel record. In order to receive credit for experience in your resume that is not within the official series and grade level of your official position, you must provide a copy of the appropriate documentation of such experience as indicated above. Experience refers to paid and unpaid experience, including volunteer work done through national Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to gain employment. You will receive credit for all qualifying experience, including volunteer experience. If such experience is on a part-time basis, you must provide the average number of hours worked per week as well as the beginning and ending dates of the experience so it can be fully credited. OPM Qualification General Policies Website

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