Vehicle Acquisition Concierge

Responsibilities

• Proactively source vehicles from customers through the service drive, internet leads, referrals, and outbound prospecting efforts.
• Engage customers to create opportunities to purchase or trade their vehicles, clearly presenting the value of selling to the dealership.
• Appraise vehicles using market data, vehicle condition, and dealership inventory needs to structure competitive and strategic offers.
• Follow up consistently on acquisition opportunities to convert leads into purchased inventory.
• Build relationships with customers and prospects to generate repeat and referral business.
• Partner with sales and used car leadership to align acquisition activity with inventory strategy and demand.
• Track all activity, appraisals, and customer interactions accurately in dealership systems.
• Support inventory growth while contributing to dealership goals around volume, gross, and turn.

Requirements

• Experience in automotive sales, vehicle acquisition, or appraisal is strongly preferred.
• A confident communicator who can build rapport quickly and handle negotiations professionally.
• Self-motivated with a strong sense of urgency and follow-through.
• Ability to work independently while staying aligned with team and dealership goals.
• Strong market awareness and the ability to evaluate opportunities effectively.
• Comfortable using CRM tools, appraisal systems, and digital communication platforms.
• Professional and customer-focused.
• Valid driver's license with an acceptable driving record.
• We are an Equal Opportunity Employer
• Privacy Policy

Benefits

Additional Information

At Mercedes-Benz of Beverly Hills, our mission is to deliver a world class guest experience through the pursuit of excellence. It is this journey, fueled by innovation and integrity, that has led us to be a part of the nation's #1 family-owned automotive group. We are seeking a Vehicle Acquisition Concierge to join our team as we continue to change the industry. At our dealership, we don't just sell vehicles-we build inventory that drives performance. We are looking for a highly motivated Vehicle Acquisition Concierge to play a critical role in sourcing and acquiring high-quality pre-owned vehicles that fuel our sales success. This is a performance-driven role ideal for someone who thrives on opportunity, enjoys engaging customers, and understands how to turn conversations into inventory. If you are proactive, persuasive, and motivated by results, this is your opportunity to make a direct impact on dealership profitability.

Your Match

How well this role fits your profile.

Company Intel

What employees say

Worked at Fletcher Jones Automotive Group? Share your experience