Senior Business Analyst (WOG, Cloud environment) - A26196

Responsibilities

• Lead requirements gathering and technical analysis for digital products and platforms, working closely with business users, engineers, architects, and delivery teams to understand needs, constraints, and solution options.
• Translate business, operational, and policy requirements into clear functional and technical artefacts , including product requirements, user stories, process flows, data models, and integration specifications, with strong traceability across the delivery lifecycle.
• Analyze complex business and system problems using process mapping, data analysis, and impact assessments , recommending practical solutions that balance user needs, technical feasibility, cost, and cloud architecture considerations.
• Act as a bridge between business and technology teams in agile development environments , actively participating in agile ceremonies such as sprint planning, backlog refinement, daily stand-ups, sprint reviews, and retrospectives
• Support solution design in cloud-hosted environments , working with technical teams to clarify requirements related to cloud infrastructure, security, scalability, performance, and integration with enterprise platforms.
• Design and execute user acceptance testing (UAT) and validation strategies, coordinating with stakeholders to ensure solutions meet business and technical requirements, compliance needs, and quality standards
• Work closely with development teams post go-live to support production monitoring , analyze user feedback and system data, and drive continuous improvements to digital products.
• Identify opportunities for innovation and optimization through the use of digital platforms, data, and ecosystem-based approaches, contributing to longer-term product and portfolio planning.
• Apply and continuously improve business analysis tools, techniques, and standards , contributing to organizational best practices and delivery maturity

Requirements

• Bachelor's degree in Business, Information Technology, Computer Science, or a related discipline.
• 5-8 years of experience in business analysis, with demonstrated experience working on enterprise-scale, technology-driven systems.
• Strong experience as a Technical Business Analyst working closely with engineering and cloud teams.
• Solid understanding of cloud technologies and cloud hosting concepts (e.g. SaaS/PaaS/IaaS, APIs, integrations, environments, security and non-functional requirements).
• Hands-on experience working in Agile / Scrum delivery teams, with strong familiarity with agile ceremonies and artefacts.
• Experience performing gap analysis, impact assessment, and dependency analysis, especially in complex or multi-system environments.
• Familiarity with low-code / no-code platforms and Whole-of-Government platform (e.g. Singpass/Corppass/Myinfo, Govt commercial cloud) is an advantage.
• Excellent stakeholder management skills, with the ability to engage confidently with business leaders, technical teams, and external partners.
• Strong written and verbal communication skills, with the ability to explain technical concepts clearly to non-technical audiences.
• Proficiency in tools such as JIRA, Confluence, and other agile delivery and documentation platforms.
• Ability to learn new domains and technologies quickly, and to operate effectively in complex, evolving environments.

Benefits

Additional Information

Activate Interactive Pte Ltd ("Activate") is a leading technology consultancy headquartered in Singapore with a presence in Malaysia and Indonesia. Our clients are empowered with quality, cost-effective, and impactful end-to-end application development, like mobile and web applications, and cloud technology that remove technology roadblocks and increase their business efficiency. We believe in positively impacting the lives of people around us and the environment we live in through the use of technology. Hence, we are committed to providing a conducive environment for all employees to realize their full potential, who in turn have the opportunity to continuously drive innovation. We are searching for our next team members to join our growing team. If you love the idea of being part of a growing company with exciting prospects in mobile and web technologies that create positive impact on people's lives, then we would love to hear from you. This is a 12 months fixed term contract role. What will you do? This is a hands-on Technical Business Analyst role, suited for candidates who enjoy working closely with engineering teams on cloud-based, agile digital products.

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