Third Party Account Manager
External
Figure · Charlotte, NCPrepare for this interview
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About the role
We're looking for experienced Third Party Account Managers with a strong background in Non-QM lending to support our broker and correspondent partners from submission through funding. In the Third Party world, Account Managers are often the engine behind every successful Non-QM transaction, ensuring all conditions are cleared, files are accurate, and pipelines move swiftly. If you bring 5+ years of Non-QM or account management experience and thrive in a fast-paced, partner-first environment, we'd love to have you on our team.
Responsibilities
- Serve as the primary contact for brokers and correspondents on all submitted Non-QM files.
- Review loan packages to ensure they meet submission standards and program guidelines.
- Collect, review, and validate documentation related to income, assets, credit, and disclosures.
- Maintain accurate and up-to-date status in the LOS.
- Respond to internal QC or audit findings post-close.
- Deliver exceptional service to broker partners with regular status updates and proactive pipeline management.
- Identify process efficiencies and contribute to continuous improvement within the Third Party channel.
- Other related duties as assigned.
- What We Look For
- Minimum 5 years of mortgage operations experience, with at least 2 years focused on Non-QM Products
- Strong knowledge of Non-QM guidelines, Third Party workflows, and loan structuring.
- Prior experience as a Third Party Account Manager, Processor, or Coordinator is highly valued.
- Clear, confident communication and the ability to build strong broker relationships.
- Familiarity with LOS platforms and a passion for operational efficiency.
- Self-starter who thrives in a high-volume, deadline-driven environment.
- Adhere to all company security policies and data handling procedures.
- Complete mandatory security awareness training within required timeframes.
- Promptly report any suspected security incidents or suspicious activity to the Security team.
- BA/BS preferred but not required.
- Salary
- Base Compensation Range: $22.85 -$34.27/hr
- 25% annual bonus target, paid quarterly
Benefits
Additional Information
About Figure Figure (NASDAQ: FIGR) is transforming capital markets through blockchain. We're proving that blockchain isn't just theory - it's powering real products used by hundreds of thousands of consumers and institutions. By combining blockchain's transparency and efficiency with AI-driven automation, we've reimagined how loans are originated, funded, and traded in secondary markets. From faster processing times to lower costs and reduced bias, our technology is helping borrowers, investors, and financial institutions achieve better outcomes. Together with our 170+ partners, we've originated over $22 billion in home equity loans (HELOCs) on our blockchain-native platform, making Figure the largest non-bank provider of home equity financing in the U.S. Figure's ecosystem also includes YLDS, an SEC-registered yield-bearing stablecoin that operates as a tokenized money market fund, and several other products and platforms that are reshaping consumer finance and capital markets. We're proud to be recognized as one of Forbes' Most Innovative Fintech Startups in 2025 and Fast Company's Most Innovative Companies in Finance and Personal Finance .
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