Reservations Sales Executive
External
Mynrma · Cairns, AustraliaFull-timeOn-site3w ago
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Responsibilities
- Creating guest loyalty and strong partnership connections by providing a professional and unparalleled level of guest service and interaction.
- Attending to telephone calls and responding to emails promptly and accurately within efficient time frames.
- Converting enquiries by cultivating a strong understanding of our product, passenger demographic and strong follow up.
- Attending to set daily tasks with a sense of urgency and vigour for booking conversion.
- Accurate entry of details into our reservations system, programs, and database to accompany manifests.
- Compiling accurate reporting for distribution to our management team.
Requirements
- Experience in a similar role within - Sales, Reservations, Administration, or Guest Services.
- Intermediate computer skills, encompassing Microsoft Office.
- Proven communication skills in English (reading and writing).
- Experience in travel industry preferred but not essential.
- Experience with Reservations systems preferred but not essential.
- The ability to prioritise in a fast-paced environment.
Benefits
Join a friendly, professional, supportive team environment.Career growth in a progressive and expanding Australian company who lead the way in expedition travel.The opportunity to work and travel to amazing destinations with inspiring products.Progressive flexibility, leave and well-being benefits to balance all of life's prioritiesTravel discounts on SIXT car rental, cruises, and accommodation at our award-winning NRMA Holiday Parks and ResortsComplimentary myNRMA membership including free Roadside Assistance & discounts on fuel, groceries, movie tickets, gym memberships, attractions, restaurants and much moreDiscounts on a range of NRMA personal insurance products including car, home & travel.This position is open to candidates based in Australia who hold Australian residency due to the nature of our business, with substantial Australian work experience.As we screen all applicants and select candidates whose qualifications and experience meet our needs, we will carefully consider your application during the initial screening and will contact you if you are selected to continue in the recruitment process. We wish you every success!
Additional Information
The Reservations Sales Consultant is an integral position within our Reservations team. As the voice of our department for direct guests and partnership contact, the ideal candidate will have a keen focus on sales and guest experience, a true professional in communication and execution of booking conversion, working autonomously and within our friendly team environment this role will be supported and nurtured to achieve the best outcome for our business.
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