SMB Success Junior Account Executive

About the role

We are hiring a Client Success Account Executive II to join our SMB team in Paris ! This is a hybrid role, requiring a minimum of two days per week in our Paris office. Wellhub is officially expanding into France, and you will join a high-impact team at the forefront of this new venture! As one of the first SMB BDRs in the country, you will play a key role in building our presence from the ground up-generating pipeline, engaging HR leaders, and contributing to both the development of our local sales playbook and our go-to-market approach. This is a rare opportunity to take on real ownership from day one, introduce a global brand to a new market, and help shape our long-term success in France.

Responsibilities

• Reporting to the Country Lead your core mission will be to manage a wide portfolio of growing B2B businesses (typically up to 500 employees) and ensure their long-term satisfaction through the following pillars:
• High-Velocity Onboarding: Lead the digital launch and setup process for a high volume of new SMB clients, guiding HR leads and business owners through their first 90 days seamlessly.
• Engagement & Activation Drive: Create and execute scalable communication strategies (webinars, automated campaigns, and digital toolkits) to introduce Wellhub to our clients' workforces and rapidly increase user sign-ups.
• Portfolio Health & Optimization: Monitor account health data to proactively identify low-engagement accounts, intervening with creative solutions to boost activation and prevent early churn.
• Commercial Retention: Own the renewal cycle for your portfolio, handling high-volume contract renewals, minor contract updates, and identifying upselling opportunities.
• Cross-Functional Bridge: Collaborate closely with the SMB Sales team to ensure smooth client handovers

Requirements

• You have 1+ year of experience in sales, high-velocity sales, or client-facing roles. Experience in a startup or in a "new market" environment is a big plus.
• You communicate confidently in French (native level) and fluently in English.
• You are motivated by targets and bring energy to outbound activity.
• You're proactive, curious, and comfortable working in a fast-moving, evolving environment.
• You thrive on building processes from scratch and take ownership of your work.
• You are familiar with CRM tools such as Salesforce (a plus).
• You enjoy working as part of a team and contributing to a positive, collaborative environment.
• You are passionate about wellness and genuinely excited to help the French workforce lead happier, healthier lives.
• We recognize that individuals approach job applications differently. We strongly encourage all aspiring applicants to go for it, even if they don't match the job description 100%. We welcome your application and will be delighted to explore if you could be a great fit for our team.
• WHAT WE OFFER YOU
• With thoughtful benefits, emotional wellbeing resources, and a culture that empowers you to take ownership of your role and your wellbeing, we create an environment where you can thrive in all dimensions of your life. Our benefits include:
• WELLHUB: Free Gold membership with access to onsite gyms and studios, digital fitness programs, and online wellness resources for meditation, nutrition, mental wellbeing support, and more! Add up to three family members to your plan, ensuring access to wellness for those who matter most to you.
• FLEXIBLE SCHEDULE: Flexibility for us isn't just about where we work-it also means being able to shape how and when we get things done. Together w

Benefits

Additional Information

Your wellbeing, our mission. Join a company shaping a healthier world. GET TO KNOW US At Wellhub we're revolutionizing workplace wellness. We operate in 18 countries worldwide and our platform supports more than 40,000 clients, connecting their employees to the best partners for fitness, mindfulness, therapy, nutrition, and sleep-all in one simple subscription. Headquartered in NYC with team members across Europe, North America, and South America (2,000+ Wellhubbers and counting!), we're on a mission to make every company a wellness company. As we continue to grow, we're extending our presence across Europe, with France among our next key markets! We believe work should be fulfilling, inspiring, and balanced. Here, you'll find a team that values wellbeing, collaboration, and different perspectives, where passion and creativity push boundaries to create real impact. Your contributions will help shape a healthier, more balanced world for you and millions of people globally. Join us in redefining the future of wellbeing!

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