Project Manager

Responsibilities

• o Partner strategically with assigned internal clients (i.e. stakeholder, sponsor) to support medium to complex short- and long-term projects, simultaneously.
• o Identify and execute appropriate communication methods to provide the appropriate stakeholders with the status of projects. Consistently and accurately review and maintain documentation to identify, evaluate, scope, plan, monitor, and follow up on active projects.
• o Continually identify, assess, monitor, and communicate the issues and risks of a project/activity to the appropriate stakeholder.
• o Operate in a self-directed manner, identifying and addressing risk mitigation, process improvement, and support needs affecting the successful delivery of project.
• o Generate and execute project plans. Revise as appropriate to meet changing needs and requirements. Recognize the risk and determine the appropriate corrective action to ensure projects are delivered on time and within budget and scope. Monitor issues and risk response plan.
• o Create and maintain project documentation. Working with leadership and other team members, develop best practices and tools for project execution and management.
• o Identify and track project issues, providing regular status updates within the project team until resolved.
• o Complete assigned projects effectively and efficiently; and maintain a high level of proficiency by delivering high quality work on time; review own work and the work of others prior to completion.
• o Provide ongoing project support, oversight, and process adherence for assigned projects.
• o Prepare and present team and individual performance analysis and feedback
• o Facilitate change management planning and support the rollout of new projects and programs
• o Work to provide analysis, development and documentation of improvement opportunities; this may include implementation and training components
• o Provide oversight and advocacy for the effective efficient use of internal systems.
• o Drives standardized intake, prioritization, and governance processes to enable consistent execution and clear decision-making.
• o Maintains visibility across sub-team initiatives by tracking dependencies, risks, and capacity, and delivering consolidated, executive-ready updates.
• o Provides PM support for scoped deliverables owned within Client Experience and Insights organization for CX and CMG portfolio initiative while partnering cross-portfolio to align on broader delivery and governance.
• o Partners closely with Business Analysts to translate requirements into executable plans, aligning scope, timelines, dependencies, and outcomes
• o Performs other duties as assigned
• Required Qualifications:
• o Bachelor's degree in business related areas or equivalent experience
• o Advanced Microsoft Office skills
• o Demonstrated experience with project management software, specifically those applications supported by the firm
• o Ability to adapt to technological changes
• o Strong verbal, written and interpersonal communication skills
• o Ability to manage multiple project priorities
• o Strong organization, prioritization, time management skills, and attention to detail.

Requirements

• o Minimum of 5 years working in project/operations area with the ability to effectively manage multiple projects with moderate to high risk
• o Minimum of 3 years' experience working with management level individuals, preferably within a mid-to-large size firm(s) or other professional services experience.
• o Previous experience in managing others in a team environment
• o Experience in navigating in a matrix reporting environment solving/resolving complex issues.
• Leadership Skills (Required)
• o Required to effectively communicate across all levels; know audience and

Additional Information

We are the leading provider of professional services to the middle market globally, our purpose is to instill confidence in a world of change, empowering our clients and people to realize their full potential. Our exceptional people are the key to our unrivaled, inclusive culture and talent experience and our ability to be compelling to our clients. You'll find an environment that inspires and empowers you to thrive both personally and professionally. There's no one like you and that's why there's nowhere like RSM. The Project Manager (Non-Technical) role involves partnering with internal clients to support medium to complex projects, ensuring effective communication, documentation, and risk management. The role includes generating and executing project plans, providing guidance to team members, facilitating change management, and maintaining high-quality project delivery.

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