Manager, NBCUL Digital Sales Operations

Responsibilities

• Detailed Responsibilities:
• Manage Trafficking Specialist team: Day to day activities, interviewing, hiring, training and development of digital trafficking specialists.
• Manage multiple internal and external policies: Must understand the sales opportunities and business rules in relation to each division being supported and manage conflict resolution that can occur.
• Collaborate cross-functionally with other team members and departments to troubleshoot ad servers and sites to ensure campaigns, tags and sites are properly operating effectively.
• Define and develop best practices around the operational processes and support for ad supported streaming services, including NBC Sports live streaming.
• Maintain proactive communications regarding account status across multiple account stakeholders including sales and senior management.
• Constantly monitor and improve customer satisfaction as it relates to successful campaign management and campaign performance.
• Assist with documenting, updating and maintaining ad specs, trafficking and workflow procedures for client accounts
• Ensure creative adheres to technical specifications, including testing and troubleshooting third party ads
• Additional projects and/or tasks supporting the Ad Ops team as requested
• Become a technical subject-matter expert (SME) across ad systems including Google Ad Manager, FreeWheel and Operative One and build strong troubleshooting acumen at the campaign, line item and creative level.
• Manage communications with both internal and external teams
• Qualifications/Requirements:
• Bachelor's degree or equivalent work experience
• 5+ years of working experience in ad serving platforms or ad trafficking. (3-5 years of practical work experience in digital technology or advertising can be substituted for college education).
• Specialized Knowledge, Skills & Abilities
• Excellent time management skills and the ability to prioritize tasks in a high-volume environment
• Previous Supervisors/management experience a plus.
• Strong interpersonal and team skills.
• Bilingual English/Spanish (both written and oral) a plus.
• Ability to clearly convey technical and complex information through written communication.
• Ability to react to change productively.
• Aptitude to present meetings for team and large audiences .
• Technical Skills
• Proficiency in MS Office.
• Solid understanding of Google Ad Manager, Freewheel, and other digital advertising vendors.
• Strong understanding with various online creative formats (e.g., Javascript tags, Video/VAST, Rich Media)
• Eligibility Requirements:
• Interested candidate must submit a resume/CV through to be considered
• Must have unrestricted work authorization to work in the United States
• Must be 18 years or older

Requirements

• Previous people management experience leading ad operations, trafficking, or campaign management teams.
• Experience supporting local media, streaming, or broadcast advertising businesses.
• Bilingual English/Spanish (written and verbal) a plus.
• Based in the Los Angeles area and able to regularly support Pacific Time business hours.
• Experience partnering with Los Angeles-based stakeholders and cross-functional teams in a fast-paced media environment.
• Additional Requirements:
• Fully Remote : This position has been designated as fully remote, meaning that the position is expected to contribute from a non-NBCUniversal worksite, most commonly an employee's residence.
• Salary range: $105,000 - $120,000 (bonus eligible)
• If you are a qualified individual with a disability or a disabl

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