Cash Consultant

About the role

To attend to any cash related matter (e.g., walk-in customers, ATM's) whilst forming an accurate assessment and understanding of that demand in order to act on it in a manner that consistently delivers in line with client experience and laid down requirements. Minimum Qualification: Secondary/High school/Matric Field of Study: Not applicable Experience Required: Client Coverage Personal and Private Banking 1-2 years Branch banking experience, understanding the bank's laid-down policies and procedures related to telling / frontline support; bulk cash and ATMs. Familiar with the legal aspects regarding cash handling. Knowledge of other departments and their functions within a branch. Behavioural Competencies: Adopting Practical Approaches Articulating Information Examining Information Exploring Possibilities Following Procedures Generating Ideas Making Decisions Managing Tasks Producing Output Providing Insights Understanding People Upholding Standards Technical Competencies: Application & Submission Verification (Business Banking) Banking Process & Procedures Customer Acceptance & Review (Consumer Banking) Customer Understanding ( Consumer Banking) Processing Product Knowledge (Consumer Banking)

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