Benefits
💰 Hourly base pay plus UNCAPPED commission on every sale📈 Average annual earning potential of $45,000 to $65,000+ after training (base + bonus + commission)🎓 Paid training: $15/hour for 2 to 6 weeks (base rate varies by location)Job Description:KEY RESPONSIBILITIES (other duties as assigned):Drives SalesContribute to store sales goals by selling furniture, accessories and services offered by La‐Z‐BoyPromote the Design program & assist the Designer to achieve established Design program sales goalsConsistently execute the La‐Z‐Boy selling process and strive to provide a favorable experience to all customers.Develop and utilize sales skills and principals including approach, rapport building, needs discovery, customized portfolio presentations, answering objections, closing, follow‐up, after sale service and continuing contact with all previous and potential customersMaximize store promotions, marketing initiatives, and grassroots programsMaintain strong knowledge of the features and benefits of existing and new product linesDesign ProgramSchedule professional home consultations to present customized room designs, including sample fabrics, furniture, tables and accessory recommendations as well as the benefits of a professional installation service.Execute and champion the Design process following the established company guidelinesResponsible for supporting design related functions in the storeCustomer FocusProvide the highest level of customer service to all current and future customersEnsure that each La‐Z‐Boy customer has an informative and positive experience by using good customer service skills and knowledge of products, while following the company selling processEffectively use Podium to ensure customer satisfaction and future follow‐upMake sound business decisions to deliver customer satisfaction and promote team environmentProvide support by being responsive to incoming phone calls and emailsAssist in handling customer issues and/or complaints. Provide appropriate solutions and alternatives to the customer to achieve a satisfied experiencePeopleMaintain a positive working relationship with all store employeesAssist to train, coach and develop new peers on La‐Z‐Boy product knowledge and selling process/skills to achieve store sales goalsHelp promote and champion a culture of sales and serviceOperational ExcellenceAccurately complete order information, collect deposits and fees, keep orderly customer records, and research customer payments and deliveriesResponsible for accurately completing daily On‐Point system logsShow a sense of urgency, enthusiasm and excitement with the store team and customersMaintain adequate knowledge of company standards, product knowledge and internal processes and systemsConsistently schedule deliveries with customersResponsible for opening and closing of the storeMINIMUM REQUIREMENTS:High School Diploma or equivalentPrevious selling experience and ability to close a sale strongly preferredExcellent communication, customer service skills, and organizational skillsStrong interpersonal skills to effectively communicate, build rapport, and positively influenceDemonstrated persuasion and negotiation skillsAbility to effectively manage time and conflicting prioritiesAbility to effectively and productively with others as a teamAbility to work the schedule and hours dictated by business needsAbility to worPerformance bonus
Additional Information
Comfort starts with our 10,000+ team members across the globe, who are transforming the power of comfort every day. Our employees have the power to change lives, in our homes, work and communities. We foster an inclusive environment while honoring a legacy built on family, where everyone can be themselves.
If you are ready to join an industry leading organization where our people are the most important asset, and innovation propels us into the future, you're ready to take your seat at La-Z-Boy Incorporated.
WE BELIEVE IN THE TRANSFORMATIONAL POWER OF COMFORT
Job Summary:
🛋️ Sales Associate | Uncapped Commission
Join our dynamic team and build a rewarding career where your ambition drives your success. At La-Z-Boy, you'll help customers create beautiful, comfortable spaces while developing valuable sales and interior design knowledge in a supportive, team-oriented environment.
Interested in this role?
Apply on the company's website.
La-z-boy · 278 Cuyahoga Falls, OH