Assistant Commercial Excellence Manager (6mth contract)

Responsibilities

• Manage the end-to-end customer claims process by collecting and clarifying documents, registering and categorizing claims, preparing review summaries for sales approval, and upon approval, assigning accruals and forwarding finalized details to the O2C Deduction team for system claim creation.
• Perform EDI portal checks to ensure key account customers receive all Haleon invoices.
• Conduct preliminary investigations in case of disputes or short payments with customers and internal teams.
• Work closely with the sales team to set up monitoring mechanisms (workflow, reports, reminders) to ensure the trade claims management process runs smoothly and is completed within the given lead time.
• Collaborate closely with the O2C Deduction team to ensure all claims information is clearly understood, aligned, transferred, and processed accurately.
• Prepare the management monitoring report and address queries from both internal and external auditors.
• KPI incentive part to conduct detailed checking and verification, review supporting documents to ensure accuracy, completeness, and compliance.
• Prepare standard daily & monthly reports, scorecard & data analysis for commercial team.
• Maintain templates to facilitate Core Commercial Cycle and data requirements from regional, including Commercial KPI, Trade Inventory Management, linkage of Sell In & Sell Out, monthly Volume forecast and value conversion, weekly LE, Trade spend efficiency, etc.
• Handle ad-hoc tasks as requested.
• Key Qualifications & skills
• We are looking for professionals with below qualifications and skills to achieve our goals:
• Bachelor's Degree of Marketing, Business Administration, or related field.
• Strong strategic and analytical thinking with number sense.
• Highly proficient in Excel (Critical), VBA/ Macro is a plus
• Strong people influencing skills across the organization from cross-team stakeholders such as sales and marketing team to senior management.
• Proven team player and strong at driving collaboration and team alignment.
• Strong communication and active listening skills.
• Candidate with less experience will be considered as Assistant Commercial Excellence Manager
• Diversity, Equity and Inclusion
• In Haleon embrace our diverse workforce by creating an inclusive environment that celebrates our unique perspectives, generates curiosity to create unmatched understanding of each other, and promotes fair and equitable outcomes for everyone.
• We're striving to create a climate where we celebrate our diversity in all forms by treating each other with respect, listening to different viewpoints, supporting our communities, and creating a workplace where your authentic self belongs and thrives.
• Job Posting End Date
• 2026-07-04
• Equal Opportunities
• During the application process, we may ask you

Benefits

Additional Information

Welcome to Haleon. We're a purpose-driven, world-class consumer company putting everyday health in the hands of millions. In just three years since our launch, we've grown, evolved and are now entering an exciting new chapter - one filled with bold ambitions and enormous opportunity. Our trusted portfolio of brands - including Sensodyne®, Panadol®, Advil®, Voltaren®, Theraflu®, Otrivin®, and Centrum® - lead in resilient and growing categories. What sets us apart is our unique blend of deep human understanding and trusted science. Now it's time to fully realise the full potential of our business and our people. We do this through our Win as One strategy. It puts our purpose - to deliver better everyday health with humanity - at the heart of everything we do. It unites us, inspires us, and challenges us to be better every day, driven by our agile, performance-focused culture. Hello, we're Haleon, a new world-leading consumer healthcare company. Together, we're improving everyday health for billions of people by growing and innovating our global portfolio of category-leading brands - including Sensodyne, Panadol, Advil, Voltaren, Theraflu, Otrivin and Centrum - through a unique combination of deep human understanding and trusted science.

Your Match

How well this role fits your profile.

Company Intel

What employees say

Worked at gsknch? Share your experience