HRIS Analyst

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DCAS's mission is to make city government work for all New Yorkers. From managing New York City's most iconic courthouses and municipal buildings, to purchasing over $1 billion annually in goods and services for more than 80 City agencies. What we do ensures that all agencies can deliver on their mission. Our reach touches every facet of City government and is instrumental to the successful day-to-day operations of the City of New York. Our commitment to equity, effectiveness, and sustainability guides our work providing City agencies with the critical resources and support needed to succeed, including: - Recruiting, hiring, and training City employees. - Managing 56 public buildings. - Acquiring, selling, and leasing City property. - Purchasing over $1 billion in goods and services for City agencies. - Overseeing the greenest municipal vehicle fleet in the country. - Leading the City's efforts to reduce carbon emissions from government operations. When you work at DCAS, you're not just working for one agency, but in service to all of them. It's an opportunity to provide meaningful support, quality customer service, and help protect the future of New York City for generations to come. Visit our website at NYC.GOV/DCAS to learn more about the work we do. The Department of Citywide Administrative Services' (DCAS), Human Capital (HC) Line of Service seeks to appoint a Computer Specialist (Software) candidate to work in the HC Bureau of NYCAPS Central (NCC). NYCAPS Central (NCC) is a human resources service center that oversees the expansion and maintenance of NYCAPS, a centralized state-of-the-art automated personnel system for human resources professionals, managers and employees to access and manage personnel and benefits information. NCC supports approximately 96,000 NYC employees with all their health benefits needs; oversees the implementation of civil service and human resources related transactions for over 300,000 employees citywide; and manages Employee Self-Service (ESS), an online tool that provides NYC employees with easy access to human resources, payroll, tax, City job applications and benefits information. HRIS is a highly technical and analytical unit that manages NYCAPS system errors and functionality development as well as many demands on areas of Human Resources, eHire, Workflow, Benefits Administration, Training Admin, ePerformance, reference table configuration, Auto-Step Process, ESS, Reports, Queries and other functionality deployed in NYCAPS. The position of Computer Specialist (Software) in the HRIS unit is critical, as HRIS is the "Tier 3" escalation group at NYCAPS Central for all NYCAPS system issues; system defects must be analyzed and documented before escalation to the FISA IT group. The HRIS group supports deployments of new functionality in NYCAPS by gaining technical knowledge that functional users do not have. This group also supports requests for complex reports and metrics from City Hall, oversight agencies and other City agencies. NYCAPS Central is seeking a HRIS Analyst to perform the following duties and responsibilities: - Analyze new projects/system enhancements, perform fit/gap analyses and write business requirements. - Perform user acceptance testing for system fixes and enhancements. - Create user acceptance testing test scripts for system fixes and enhancements. - Troubleshoot and analyze issues to determine if they require escalation to applicable technical team. - Liaise with technical partners on system defects, enhancements, requirements, and solutions. - Assist the Change Management team with communicating system enhancements to agencies. - Perform query writing to support the report demands of NCC, DCAS executive management, and agencies. - Ensure Integrity of employee data by performing data analysis and providing comprehensive reports to management. - Extract data from NYCAPS using the PeopleSoft Query tool. - Manage several tasks simultaneously, effectively handle competing priorities. Escalate to supervisor if deliverables cannot be met. - Establish and maintain cooperative relationships with other team members, and oversight agency management/staff in order to gather and share information regarding requirements, successfully complete service requests, and disseminate information. - Track case assignments via NYCAPS Customer Relationship Management system. Only permanent employees in the title and those that are reachable on the Civil Service list are eligible to apply. To Apply: Please go to www.nyc.gov/jobs, or www.nyc.gov/ess for current NYC employees, and search for Job ID # 711317. No phone calls, faxes, or personal inquiries permitted. Only those candidates under consideration will be contacted. COMPUTER SPECIALIST (SOFTWARE) - 13632 (1) A baccalaureate degree from an accredited college, including or supplemented by twenty-four (24) semester credits in computer science or a related computer field and two (2) years of satisfactory full-time

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