Service Charge Accountant - Offboarding Specialist

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Service Charge Accountant | Offboarding Specialist - Rendall & Rittner - £Competitive - Home Based ROLE OVERVIEW We are looking for a highly organised and detail-focused Service Charge Accountant | Offboarding Specialist to join our Client Accounting team. This role plays a key part in managing the financial offboarding process for residential property portfolios, ensuring smooth and compliant transitions between managing agents. You will take ownership of the end-to-end financial handover process for assigned properties, working closely with internal departments, clients and external stakeholders to ensure accurate financial reporting, timely reconciliations and minimal post-handover queries. This is an excellent opportunity for someone with strong service charge accounting experience who enjoys process management, stakeholder engagement and working within a fast-paced environment. ROLE EXPECTATIONS This role requires strong reconciliation skills, excellent attention to detail and the ability to manage multiple priorities simultaneously. You will be expected to work to strict deadlines while maintaining accuracy across financial records, client balances and reporting. The successful candidate will be proactive, solutions-focused and confident communicating with a wide range of stakeholders both internally and externally. WHAT SUCCESS LOOKS LIKE You'll be successful in this role if: Financial offboarding processes are completed accurately and on time Handover queries are minimised through strong preparation and organisation Client money transfers and reconciliations are completed compliantly Stakeholders receive clear communication and high levels of support Process improvements are identified and implemented effectively Internal teams trust your attention to detail and technical capability HOW YOU'LL SPEND MOST OF YOUR TIME Most weeks, you'll be: Managing the end-to-end financial offboarding process for assigned properties Preparing final reconciliations and handover reporting Managing client money transfers and audit trails Liaising with property managers, clients and incoming agents Resolving financial discrepancies and responding to queries Monitoring accounts payable and receivable linked to offboarding properties Maintaining accurate financial records and system updates Supporting process improvements across the business migration function Providing guidance and mentoring to junior offboarding assistants WHO THIS ROLE IS FOR This role suits someone who: Has strong service charge or property accounting experience Enjoys working in a structured, process-driven environment Can confidently manage multiple deadlines and priorities Communicates professionally with clients and stakeholders Has excellent attention to detail and organisational skills Takes ownership and works proactively to resolve issues EXPERIENCE THAT HELPS Service charge or property accounting experience Strong reconciliation experience Understanding of TPI guidelines and Right to Manage processes Advanced Excel skills Knowledge of accounting systems such as Propman Strong stakeholder management experience Accounting qualification or qualified by experience advantageous

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