Workplace Manager

About the role

At Livv, we believe that a company's workplace is the embodiment of its culture, beliefs and aspirations. We design and deliver inspiring workplaces where people want to be - places that work, think and give. Livv is proud to be a part of ISS Facility Services, a leading global workplace experience and facility management company, with over 100 years' experience. Provide inspiring, hands-on leadership, ensuring Workplace Experience, Hospitality, Maintenance and Cleaning services consistently deliver a seamless, high-quality experience across 5 UK Offices Champion outstanding client and colleague engagement by nurturing strong stakeholder relationships, evolving service delivery, driving CNPS/ENPS excellence and ensuring transparent reporting, contract compliance and financial accountability. Lead, develop and empower the Workplace Services team ensuring every team member embodies Livv values and delivers service with pride. Embed a culture of safety, innovation and continuous improvement by upholding all Livv and client policies, maintaining full HS&E compliance, adopting new technologies and sustainable practices, and curating meaningful workplace events that enhance the employee experience. About You Proven leadership in managing people and multiple services Confident approach to performance management and team development. Strong operational judgement with the ability to curate services, innovate, troubleshoot and deliver creative, effective solutions that elevate the workplace experience. Expertise in Health & Safety, solid financial acumen, and the ability to prioritise, manage budgets, drive continuous improvement and adapt positively to change. Thrives in a fast-paced environment with exceptional communication, time-management and stakeholder-engagement skills, earning credibility and trust from clients, suppliers and colleagues alike.

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