Global Payroll & Benefits Manager (12 months Fixed Term Contract)

About the role

The Global Payroll & Benefits Manager leads IG's payroll and benefits function across 14+ countries, sitting within the People Services team and reporting to the Head of People Services. Accountable for end-to-end payroll delivery across insourced and outsourced models, the role also oversees benefits administration in each market. You'll lead a team of payroll & benefits specialists while working closely with Finance, Tax, and local HR contacts to ensure compliant, accurate, and timely delivery that supports IG's employee value proposition.

Responsibilities

• Benefits Administration
• Oversee the administration of employee benefits programmes across 1 4+ countries, ensuring each market's benefits are accurately maintained , communicated, and delivered.
• Act as the operational owner of benefits enrolment, renewals, and changes , coordinating with local HR contacts, brokers, and benefits providers to ensure seamless employee experience.
• Maintain accurate benefits data and records, ensuring alignment between benefits systems, payroll, and HR platforms.
• Support the review and benchmarking of country-level benefits offerings in partnership with the broader People team, ensuring programmes remain competitive and compliant with local requirements.
• Manage relationships with benefits brokers and third-party providers, holding them to account on service quality and cost.
• Payroll Operations & Service Delivery
• Oversee the accurate and timely delivery of payroll across 1 4+ countries, managing a mix of insourced and outsourced payroll models.
• Own the end-to-end payroll calendar, ensuring all country payrolls are processed within defined SLAs and in compliance with local legislation.
• Act as the escalation point for complex payroll queries and cross-country issues, driving prompt and effective resolution.
• Establish and maintain robust payroll controls, reconciliation processes, and audit trails to ensure data integrity and regulatory compliance.
• Team Leadership
• Lead, develop, and performance-manage a team of 7+ payroll & benefits specialists, building individual capability and overall team effectiveness.
• Foster a high-performance team culture focused on accuracy, continuous improvement, and colleague service.
• Drive workload planning and prioritisation across the team to ensure resilience and consistent service delivery.
• Vendor & Partner Management
• Manage relationships with outsourced payroll vendors, holding them to account against agreed SLAs and quality standards.
• Lead or contribute to any vendor review or consolidation activity, including scoping, selection, and transition planning.
• Partner closely with Finance and Tax teams to ensure payroll outputs are accurate , well-reconciled, and aligned with statutory obligations.
• Process Improvement & Transformation
• Identify and drive improvements to payroll processes, controls, and tooling - reducing manual effort, improving accuracy, and increasing scalability.
• Lead the stabilisation of current payroll operations, building a clear baseline and roadmap for ongoing improvement.
• Leverage ADP and Workday effectively, partnering with HR Technology colleagues to ensure platforms support operational needs.
• Governance, Compliance & Risk
• Ensure all payrolls are processed in line with local legislative requirements, tax obligations, and IG's internal policies.
• Maintain a strong controls framework and provide clear, accurate reporting to senior stakeholders on payroll performance and risk.
• Support internal and external audits, ensuring documentation and processes meet required standards.
• Role Requirements
• Proven experience managing multi-country payroll operations, ideally across both insourced and outsourced models.
• Experience overseeing benefits administration across multiple countries, including working with brokers, providers, and local HR contacts.
• Strong people leadership skills with experience managing and developing a team of payroll professionals.
• Hands-on experience with ADP in a multi-country payroll environment.
• Solid understanding of payroll compliance, statutory req

Benefits

Additional Information

Job Title Global Payroll & Benefits Manager (12 months Fixed Term Contract) Job Description Global Payroll & Benefits Manager (12 months FTC) About IG Group We're IG Group. We are a publicly-traded FTSE 100 FinTech company who run mobile, web and desktop platforms that help our clients trade stocks & shares, leveraged products, Futures & Options and Crypto. We are ambitious. Over 340,000 people already use our platforms. We're global with offices in 18 countries and products in 16 regions. We're hungry to move faster, ship better product for our customers and grow our user base. We believe in high autonomy, and we want people who are looking to do things differently in order to create better experiences for our customers. We work in cross-functional teams and are laser focused on increasing the number of active clients we serve to drive sustainable growth.

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