Air Freight Pricing & Execution Specialist
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About the role
What You Can Expect : Collaborate with global key account teams to design and deliver tailored air‑freight logistics solutions Coordinate with central pricing teams to create synergies between existing and potential business Prepare fast, complete, and standardized spot quotations, including all relevant cost components Respond to ad‑hoc customer requests with accurate and competitive offers Maintain close communication with Rhenus origin and destination offices Oversee full execution of awarded shipments to ensure on‑time delivery and customer satisfaction Work confidently with quoting platforms such as Transporeon, Easy4Pro, B4NL, and Freightender Monitor and follow up on all spot quotes, track conversion success, and maintain data accuracy Coordinate and respond to client‑specific inquiries in line with account expectations Ensure compliance with Rhenus SOPs and alignment with local station procedures Build and maintain a detailed database of country‑specific shipping requirements Internal Collaboration Daily interaction with Global Key Account Management Close coordination with Central Pricing and Local Operations teams Interface with Customer Solutions and Regional Control Tower teams Regular communication with Rhenus branches at origin and destination Carrier Coordination & Escalation Liaise with global and regional carriers for pricing and service alignment Ensure spot availability and escalate issues when needed Monitor and resolve irregularities such as schedule changes or service disruptions KPI & Data Management Support accurate tracking of spot quotation success rates Maintain high data quality and ensure timely updates in internal tools and TMS Align with KPI frameworks for response time, quote accuracy, and booking follow‑up Ensure accurate CRM data, shipment details, and DG information (if applicable) Documentation Management Ensure timely collection and completion of customer‑specific documentation Maintain proper records of quotations, awards, and shipment execution timelines Align documentation processes with global key account requirements What You Bring: Strong understanding of international freight forwarding, especially air freight Customer‑focused, proactive, and detail‑oriented Excellent communication and coordination skills across regions Comfortable with digital tools and pricing platforms Team‑oriented and adaptable in a fast‑paced environment Bachelor's degree in Logistics, Supply Chain, or equivalent experience 3-5 years of air freight experience (pricing or operations preferred) Familiarity with market rates, procurement, and airline service levels Fluent in English; additional European languages are a strong asset
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Company Intel
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