Site Reliability Engineer II

About the role

Site Reliability Engineer II (Tuesday - Saturday) CME Group is seeking an SRE II to help build, operate, and scale systems in our Markets portfolio. Markets SREs work on products and applications related to CME's Globex trading platform. Our systems deliver an exceptional combination of low-latency performance and rock-solid reliability to seamlessly handle the world's busiest trading days. The successful candidate will work alongside senior engineers to learn how we observe, monitor, automate, and improve Production service reliability. As we evolve our operations, we are increasingly emphasizing the integration of Artificial Intelligence (AI) and Machine Learning (ML) to drive smarter, more predictive reliability and reduce operational toil.

Responsibilities

• Work alongside product teams and senior engineers to assist with building out observability, monitoring, and alerting for key services.
• Implement AI-driven reliability solutions , including anomaly detection, predictive alerting, and root cause analysis in production environments.
• Collaborate with engineers and product teams to ensure requirements are understood, planned carefully, and implemented safely.
• Participate in on-call rotation and assist in incident response under guidance from senior engineers.
• Write scripts and tools to reduce toil and improve velocity, including building or integrating intelligent auto-remediation and capacity forecasting systems.
• Leverage LLMs and Generative AI to enhance incident management, automate runbooks, and streamline log analysis.
• Contribute to disaster recovery (DR) and systems resiliency testing & improvements.
• Support the migration of markets applications to Google Cloud Platform (GCP).
• Collaborate with cross-functional teams to improve system performance and operational efficiency.
• What We're Looking For (Required):
• A keen interest in SRE, automation, and intelligent operations (AIOps).
• Experience with Linux-based systems.
• Programming and scripting skills (Python, Bash, etc.).
• Strong problem-solving and analytical abilities.
• Excellent communication and teamwork skills.
• Eagerness to learn and adapt in a fast-paced trading environment.
• Preferred / Desirable Qualifications:
• AI/ML for Operations: Demonstrated hands-on experience applying AI/ML techniques to improve operational efficiency, reliability, or observability.
• AIOps Platforms: Experience using platforms such as Dynatrace, New Relic, Moogsoft, BigPanda, or integrating open-source tools (e.g., Prometheus with ML models).
• Generative AI Tooling: Experience with LLMs for operations, incident management, or log analysis (e.g., using LangChain, LlamaIndex, or tools like PagerDuty AIOps).
• Cloud Platforms: Experience with Cloud-based platforms-Google Cloud Platform (GCP), GCE, and/or GKE is a strong bonus.
• Traditional Observability: Experience with metrics & monitoring tools like OpenTelemetry, Splunk, Prometheus, and Grafana.
• Systems Architecture: Experience with Kubernetes and knowledge of working with distributed systems.
• Core Concepts: Basic knowledge of networking (HTTP/TCP/UDP/IP) and message-oriented middleware.
• Industry & Process: Experience in financial markets and working in an Agile environment.
• Why CME Group:
• Be part of a global leader in financial services technology.
• Work on cutting-edge technology and intelligent operations in a collaborative, innovative culture.
• Competitive compensation and benefits package.
• Opportunity to grow and advance your career in SRE with an organization that is transforming its approach to system reliability.
• Join CME Group and play a crucial role in ensuring the stability and performance of our Markets applications while contributing to our GCP migration and AIOps evolution. Apply now to be a part of our dynamic SRE team!
• #LI-DS2

Benefits

Additional Information

This is Hybrid role, 2 days on site. Role is located in NYC with alternative location Chicago, IL. We are looking for local candidates only. Working days: Tuesday-Saturday Working hours: 9am-5pm EST

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