Cloud Service Desk Representative

Requirements

• Eight years of experience in information technology (IT), endpoint engineering, or cybersecurity.
• Six years of engineering experience in enterprise environments.
• Experience working under formal change control, audit, and security governance processes.
• Experience with endpoint management, device workflows, operational documentation, and escalated issue support.
• Top Secret (TS) security clearance.

Additional Information

Who We're Looking For (Position Overview): The Cloud Service Desk Representative supports the endpoint engineering team, contributing to secure imaging, endpoint lifecycle management, enrollment, telemetry, documentation, and support for escalated service issues.

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Company Intel

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