Senior Coordinator - Loss Prevention, Legal and Insurance

About the role

The primary responsibilities will include: Claims Administration: Support the Assistant Manager with regional incident responses and claims administration, including document management (LOIs, bills of lading), survey quality assessments, and root-cause risk analysis. Contract Screening: Assist in evaluating customer and maritime contracts by mapping liabilities, identifying risk gaps, and ensuring corporate alignment, escalating complex terms when necessary. Insurance Renewals: Coordinate with the Assistant Manager and brokers on policy renewals and annual tenders for property, liability, and travel insurance, while guiding regional colleagues on specialist advice. Projects & Digitization: Support departmental projects, including implementing claims software, digitizing internal bill of lading processes, planning Loss Prevention workshops, and contributing to publications. Optimize Workflows: Collaborate with the Assistant Manager to set goals, optimize workflows, and provide ongoing coaching and feedback for the EUA Loss Prevention Officer (LPO) network. The Requirements Require 3+ years of professional experience within maritime logistics, shipping lines, P&I clubs, or commercial marine insurance administration. Strong operational understanding of maritime documentation, contract terminology, and foundational marine insurance principles. strong time management capabilities and the organisational skills necessary to support departmental project workflows and deadlines. Technical Skills: Proficient in Microsoft Office 365 and Google Suite, with a proven ability to quickly learn bespoke claims management software. strong interpersonal skills needed to bridge local operations with global headquarters. Business Awareness Customer Focus Communication Problem Solving Planning and Organisation Decision Making Innovation and Improvement Teamwork Independent & Self-motivated The Benefits Paid annual leave of 25 days per annum plus UK bank and public holidays. Hybrid working arrangement. Membership of the Company's Group Personal Pension Plan. Performance Related Pay a pay award and discretionary annual bonus linked directly to their performance in addition to annual review. Permanent Health Insurance. Death in Service. Private Medical Cover (BUPA) after two years' service. Employee Assistance Programme, with free independent confidential support and virtual GP services. An interest free annual travel season ticket loan. Family leave policies enhanced above statutory. Enhanced company sick pay policy. Medical health check. Annual eye test and contribution towards glasses for VDU prescriptions. Online employee discount platform Application The closing date for this vacancy is 2nd July 2026, but if a significant number of applications are received it will close earlier. Applicants must have an existing right to live and work in the UK.

Additional Information

We are looking for someone to provide operational support to the Assistant Manager of Loss Prevention, Legal & Insurance within the Europe & Africa (EUA) region. In this role, you will investigate and administer P&I and commercial insurance claims, assist with maritime contract screenings, and support regional risk and compliance projects. You will also act as a key liaison between regional operations, General Headquarters (GHQ), and external partners to minimize corporate risk and financial exposure, and you will be enjoying a hybrid work model and a strong work-life balance in the process.

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