Education Support Assistant (Curriculum & Quality)

About the role

The Faculty of Engineering is inviting applications for the position of Education Support Officer; Student Advising . This role plays a vital part in delivering a high-quality student experience across the Faculty. It supports students and academic staff by responding to student enquiries across all Schools with accuracy, efficiency, attention to detail, and genuine care for student outcomes. The role provides comprehensive administrative and operational support in areas such as enrolment, progression, and curriculum advice, ensuring students receive timely, consistent, and reliable guidance. The position also uses digital tools to streamline processes, improve efficiency, and enhance service quality. In addition, the Education Support Officer contributes to Faculty-wide education initiatives and projects, helping strengthen education processes and improve outcomes for students at scale. The role reports to the Manager, Curriculum & Quality and works closely with a broader team of four staff, as part of the wider Education Services team of 30+ colleagues supporting education delivery across the Faculty. Your key responsibilities will be to: Maintain a comprehensive understanding of the student life cycle Coordinate non-academic processes for curriculum management, including unit of study proposals and changes, degree and program core and elective amendments and required accreditations. Coordinate non-academic accreditation requirements for one or more programs of study Provide secretarial support to the Education Committee Work across education services teams in peak- times and closely collaborate with schools and their education staff About you The University values courage and creativity, openness and engagement, inclusion and diversity, and respect and integrity. As such, we see the importance of recruiting talent aligned to these values and are looking for an Education Support Officer who has: Experience delivering support to education programs in a tertiary education environment Experience working in a tertiary environment with working knowledge of using Learning Management Systems such as Canvas, with a sound understanding of curriculum and teaching activities Flexible and agile with the ability to work in different teams Effective and tactful communication skills (both verbal and written), together with strong problem-solving skills and the ability to use initiative and exercise sound judgement, along with the ability to prioritise workload during busy periods Excellent time and workload management skills with demonstrated ability to prioritise effectively, manage multiple tasks, meet deadlines and achieve required outcomes Extensive knowledge of university policies and administrative processes within a tertiary environment. Superior computer skills, experience with Microsoft Office (in particular Excel) together with experience operating with large, corporate-level database and information systems Sponsorship / work rights for Australia Visa sponsorship is not available for this position. This role requires valid work rights for Australia. Pre-employment checks Your employment is conditional upon the completion of all role required pre-employment or background checks in terms satisfactory to the University. Similarly, your ongoing employment is conditional upon the satisfactory maintenance of all relevant clearances and background check requirements. If you do not meet these conditions, the University may take any necessary step, including the termination of your employment. EEO statement At the University of Sydney, our shared values are trust, accountability and excellence and we strive to be a place where everyone can thrive. We are committed to creating a University community that thrives through diversity and reflects the wider community that we serve. We deliver on this through our commitment to diversity and inclusion, evidenced by our people and culture programs, as well as key strategies to increase participation and support the careers of Aboriginal and Torres Strait Islander People, women, people living with a disability, people from culturally and linguistically diverse backgrounds, and those who identify as LGBTQIA+. We welcome applications from candidates from all backgrounds. We are proud to be recognised as an Australian Workplace Equality Index (AWEI) Platinum Employer. Find out more about our work on diversity and inclusion. How to apply Applications (including a cover letter, CV, and any additional supporting documentation) can be submitted via the Apply button at the top of the page. For employees of the University or co

Benefits

Additional Information

Exciting casual opportunity located at Darlington Campus (J12), within the Faculty of Engineering, Curriculum, Quality & Advising Opportunity to provide student and curriculum support in a Faculty that is a passionate leader in creating a digital, sustainable and healthier future HEO5 Step 1: $55.46 per hour + super

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Company Intel

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