Embedded Banking Program Manager

About the role

Piermont Bank is a boutique specialty commercial bank focused on serving modern businesses with a digital first approach. As the first cloud native bank launched in the United States, Piermont was built on modern infrastructure that allows us to operate with greater flexibility, efficiency, and scalability than traditional banks. We combine disciplined commercial banking with innovative technology to deliver value added solutions for small and medium sized businesses and our fintech partners. Our team is dedicated to thoughtful risk management, strong client relationships, and building a bank designed for the future of financial services. Piermont Bank enables innovators in the broader technology ecosystem to launch new product and service propositions. This role reports to the bank's Chief Growth Officer and supports fintech client implementation, due diligence, and program management for the bank's Embedded Banking business. . The ideal candidate is an obsessive go-getter who has expertise in fintech, payments and/or banking and the ability to quickly gain a deep understanding of a complex and rapidly evolving vertical. We are seeking a results-oriented individual who can independently manage multiple fintech programs and drive growth-oriented results for both the bank and its fintech clients.

Responsibilities

• Manage a segment of the bank's Embedded Banking client portfolio.
• Develop a clear and deep understanding of each client's business model, use case, target end-users, and flow of funds.
• Foster strong relationships with each client and be the point person for client-related communications and requests
• Conduct end-to-end onboarding of new Embedded Banking relationships, including document collection/review, due diligence approval memos, limit calculations, and approvals .
• Identify potential growth or expansion opportunities within the existing portfolio, and evaluate /document new feature or use case modification requests, coordinating internal reviews and approvals as needed
• Facilitate reviews and related requests for the bank's ongoing oversight needs of its Embedded Banking relationships
• Participate in other ad-hoc projects to improve the quality and delivery of the bank's Embedded Banking channel

Requirements

• Exceptional relationship management skills.
• Strong verbal and written communication and interpersonal skills.
• Strong analytical and problem-solving skills.
• Ability to deal with competing priorities.
• Self-starter, motivated, independent, versatile team player who works well under pressure across a diverse group of stakeholders.
• 3-5 years relevant work experience, ideally in an operational role in fintech, payments or banking.
• Bachelor's degree or equivalent.

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