Lead Commercial Operations Business Partner
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For decades, DTN has been the silent force behind some of the world's most critical industries-helping businesses navigate complexity, uncertainty, and risk with smarter, faster decisions. From agriculture to energy to weather intelligence, our proprietary Operational Decisioning Platform transforms raw data into decision-grade insights-enabling companies to optimize supply chains, ensure market stability, and safeguard infrastructure against disruption. We don't follow trends-we set the standard for precision, trust, and operational impact. DTN is at an exciting inflection point. Building off a foundation of financial strength, profitability, and industry trust, we're accelerating growth and expanding our global footprint. Our purpose-built solutions-powered by AI and honed by decades of vertical expertise-are helping some of the world's most significant enterprises thrive amid operational constraints and uncover new opportunities in a fast-changing world. J ob Description: DTN is seeking a Senior Commercial Operations Business Partner to serve as a strategic advisor and operational leader supporting our go-to-market organization. This role bridges strategy and execution across Sales, Marketing, Finance, Legal, and Customer Experience, helping drive predictable and scalable revenue growth through operational excellence, process optimization, and data-driven insights. The ideal candidate brings strong commercial operations expertise, analytical problem-solving skills, and experience leading cross-functional initiatives that improve forecasting accuracy, pipeline health, and GTM process effectiveness. What You Will Be Responsible For Own forecasting and pipeline management processes to improve accuracy, predictability, and alignment with commercial objectives Lead pipeline inspections and deal reviews, establishing qualification criteria, cadence, and escalation paths Analyze revenue trends, conversion metrics, and forecasting indicators to identify growth opportunities and operational improvements Design, optimize, and scale GTM processes spanning opportunity management, quoting, contracting, billing, and renewals Develop and maintain dashboards, KPIs, scorecards, and reporting standards for commercial leadership Partner with Analytics, Data Governance, and cross-functional teams to improve data integrity and reporting accuracy Translate business needs into requirements, workflows, and operational action plans across systems such as Salesforce, CPQ, Billing, and ERP platforms Lead operational initiatives related to process automation, systems implementation, sales enablement, and governance Serve as a trusted advisor to commercial leadership by delivering actionable insights, recommendations, and business cases Support annual planning cycles, budgeting, strategic prioritization, and territory or quota design initiatives What You Will Bring to the Position Bachelor's degree in Business, Finance, Economics, Computer Science, Information Management, or related field Experience in commercial operations, revenue operations, sales operations, business analysis, or related functions Strong analytical and problem-solving skills with experience in forecasting, KPI development, and commercial data analysis Proficiency with CRM and analytics tools such as Salesforce, CPQ, Nue.io, Power BI, and Excel Experience translating business requirements into process documentation, workflows, and operational plans Strong communication and stakeholder management skills with the ability to influence cross-functional teams and senior leaders Experience with lead-to-cash processes including opportunity management, quoting, contracting, and billing What Will Make You Stand Out Advanced degree such as an MBA Experience in SaaS, data and analytics, or B2B technology environments Background driving change management, enablement, or adoption of new commercial tools and processes Familiarity with sales methodologies such as MEDDPIC, Challenger, or similar frameworks What You Can Expect from DTN Competitive Salary Unlimited PTO Flexible working hours Remote work model (position dependent) Competitive Medical, Dental and Vision Insurance Plans 6% 401K matching Unlimited access to 13k+ courses via learning platform to support employee career advancement Employee Assistance Program (EAP)
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