Senior Technical Program Manager (Coupang Pay)

Responsibilities

• Drive Coupang Pay's technical programs in platform, product and security engineering
• End-to-end responsibility: from diagnostic and strategy development to execution and accountability for quarterly and annual goals
• Develop new tools and process to support the strategic direction of the Fintech organization
• Prioritize programs and activities in accordance with the mission and goals of the organization
• Work with internal stakeholders (tech, finance, legal, marketing teams) to drive scalable solutions
• Identify system and process improvements to increase efficiency and scalability
• Define tech metrics and able to help team enhance engineering excellence

Requirements

• Practical understanding of technical architectures (APIs, Cloud, Web Services) within the Payment, Fintech, or Financial Services domains
• Proven experience leading complex, cross-functional programs end-to-end
• Experience collaborating effectively with non-engineering departments such as Business, Operations, Legal, Privacy, Security, and Compliance - with the ability to bi-directionally translate between technical realities and business/regulatory requirements
• Experience handling structured and unstructured data and translating it into actionable business insights
• Proven ability to effectively lead various meetings and workstreams
• Experience managing multiple competing priorities and meeting deadlines in a fast-paced environment
• Bachelor's degree or higher (Engineering or related field)
• Transitioned from a software engineering background to a Technical Program Management (TPM) role
• Working proficiency in English
• Recruitment Process and Others
• Recruitment Process
• Application Review - Phone Interview - Onsite (or Virtual Onsite) Interview - Offer
• The exact nature of the recruitment process may vary according to the specific job and may be changed due to scheduling or other circumstances.
• Interview schedules and the results will be informed to the applicant via the e-mail address submitted at the application stage.
• Things to Consider
• This job posting may be closed prior to the stated end date for application if all openings are filled.
• Coupang has the right to rescind an offer of employment if a candidate is found to have submitted false information as part of the application process.
• Coupang does not discriminate against disabled applicants or those with veteran status. We are proud to offer equal opportunities for all applicants.
• Privacy Notice
• Your personal information will be collected and managed by Coupang as stated in the Application Privacy Notice located HERE .
• Document Return Policy
• This notification is given pursuant to Article 11 (6) of the Fair Hiring Procedure Act.
• In preparation for a job applicant's request for the return of hiring documents pursuant to the main sentence of paragraph 2 above, the Company shall retain the original hiring documents submitted by th

Additional Information

Company Introduction We exist to wow our customers. We know we're doing the right thing when we hear our customers say, "How did we ever live without Coupang?" Born out of an obsession to make shopping, eating, and living easier than ever, we're collectively disrupting the multi-billion-dollar e-commerce industry from the ground up. We are one of the fastest-growing e-commerce companies that established an unparalleled reputation for being a dominant and reliable force in South Korean commerce. Our mission to build the future of commerce is real. We push the boundaries of what's possible to solve problems and break traditional tradeoffs. Join Coupang now to create an epic experience in this always-on, high-tech, and hyper-connected world.

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