Solution Architect - Bilingual (English/Spanish)

Responsibilities

• Translate spanish-spoken meetings, notes and feedback into English for the english-speaking teams
• Translate english content, feedback, and documentation to Spanish for the customer to review
• Strong understanding of data models, relational database methodology, process flows and use cases
• Determine technical constraints or limitations of proposed solution that is presented to the customer
• Experience gathering, writing and reviewing technical requirements documents
• Update requirements based on change requests or UAT feedback
• Plan environment with performance optimization and scalability in mind
• Work directly with clients to understand their needs, provide solution recommendations, and drive delivery of the solution
• Support pre-sales team in answering technical questions
• Able to translate business needs to technical requirements
• Collaborate with the Solution Developers to deliver a high quality system
• Coordinate with Implementation Managers to maintain project schedule, and mitigate any delays by accurately providing time and effort estimates
• Demonstrate technical leadership to deliver on-time/on-budget software by helping teams to accurately estimate effort
• Define and maintain technical implementation documentation
• Develop strong working relationships with other teams within the organization and foster cross team collaboration

Requirements

• Fluent in Spanish and English - reading, writing and speaking
• Bachelor's Degree (preferably computer science or engineering) with Two to Four years related experience in a professional services / client-facing capacity
• Experience defining specifications for APIs and technical workflows
• Advanced experience writing user stories or technical documentation
• Good technical knowledge of different Enterprise applications, integration, workflows, databases, etc.
• Excellent knowledge of JavaScript, JSON & related technologies
• Ability to solve complex problems by applying creativity, innovation, and technical concepts.
• Strong organization, time management and prioritization skills
• Experience with client services, project management, and solution delivery
• Ability to envision and design complex solutions
• High level of attention to detail, excellent follow through, and reliability
• Experience engaging with people across a variety of levels with diverse backgrounds
• PMP certification would be an advantage
• A commitment to doing the right things the right way
• Personal Attributes:
• Problem solver, comfortable taking the initiative in challenging and ambiguous circumstances
• Friendly, approachable and collaborative team player who enjoys working with people from across the globe
• Good listener, able to listen to prospect needs and propose a solution to resolve their pain points
• Capable of remaining positive and patient when under pressure
• Able to prioritize work in order to achieve optimal flow; must be able to manage stakeholder expectations and commitments
• Focused on customer happiness and environment optimization

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