2026-0088 Support NIRIS Testing (NS) - MON 15 Jun

About the role

PART 1 - BIDDING INSTRUCTIONS Bidders shall submit a proposal (all four parts in one (1) document) clearly providing the following information: a: Cover page with the following information: Company name; name(s) of assigned contractor personnel; role(s) and responsibilities assigned to each profiled contractor personnel. b: Evidence of successfully delivering one to three projects of similar scope to the statement of work within the last five years. Each evidence shall demonstrate proof of performance and be comparable in size and scope to the requirements of this role. Additionally, ensure to include a detailed case study that highlights the Purpose, Objective, Output and Outcome (PO3) mentioned in the table (Annex C). Evidence shall display the ability to manage and deliver standard conformance criteria and test reference components for NIRIS by following customer requirements. c: CVs of the proposed contractor personnel for the project. d: Detailed effort estimation (exclusively provided for evaluation purposes) covering the following: estimated total labour and operational costs associated with the delivery of services, including licensing, hosting and travelling; a breakdown of estimated effort per work package expressed in FTE, where 1 FTE represents one full-time resource working one standard working day (7.6 hours). Deadline Date: Monday 15 June 2026 Requirement: Support NIRIS Testing Location: Remote, with occasional on-site work at NCIA The Hague (NLD) Period of Performance: 15 July 2026 - 31 December 2026 Required Security Clearance: NATO SECRET PART 2: STATEMENT OF WORK 1. INTRODUCTION The NATO Information and Communication Agency (NCIA) located in The Hague, The Netherlands, is the Interoperability Assurance Authority for NATO. In light of this responsibility, the C2 Service Centre is looking for a service contract which can provide NCIA with testing and quality assurance support for the continued maintenance, validation and evolution of the Networked Interoperable Real-Time Information Services (NIRIS) software. 2. OBJECTIVES The list below defines the overarching objectives of the engagement and establishes the intended outcomes that the Contractor is expected to achieve through the delivery of the different work packages described in this document. These objectives serve as the guiding principles against which all deliverables shall be measured. The Contractor is expected to align their approach, methodology, and resource planning with these objectives throughout the duration of the engagement. Under the direction and guidance of the Solution Architect, Service Delivery Manager, Test Manager, and Project Manager, the services to be provided are related to the testing, validation, verification, quality assurance, and test automation of NIRIS software modules. It is envisioned that these services shall be provided by one experienced software test engineer. a: Develop, update, and maintain NIRIS test cases, test scenarios, test scripts, and test data in accordance with agreed requirements, priorities, technical direction, release planning, and project objectives. b: Perform manual, automated, functional, regression, integration, and system testing to support the continued maintenance, validation, and evolution of the NIRIS software baseline. c: Support the full software testing lifecycle of NIRIS, including test analysis, test design, test implementation, test execution, defect reporting, retesting, regression testing, and test documentation. d: Develop, update, and maintain automated test scripts and test automation assets to improve test coverage, repeatability, maintainability, and regression testing capability. e: Support integration and verification activities to ensure that developed, updated, or maintained NIRIS software components operate correctly within the wider NIRIS system and in line with agreed interface, interoperability, and operational requirements. f: Analyse, investigate, document, and report software defects, test failures, anomalies, and quality issues identified during testing, integration, verification, release preparation, or operational support activities. g: Support the verification of defect fixes and software changes by performing retesting, regression testing, and validation against agreed acceptance criteria and requirements. h: Develop, update, and maintain test documentation, including test plans, test cases, test execution reports, defect reports, regression test evidence, automation documentation, and other project deliverables as required. i: Contribute to virtual and in-person meetings, reviews, planning sessions, sprint ceremonies, technical discussions, test coordination activities, and release readiness reviews with NCIA stakeholders and project team members. j: Ensure that all testing activities, test artefacts, automated scripts, defect reports, and associated deliverables comply with applicable NCIA testing standards, quality requirements, configuratio

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