Community Services Worker - (Canada Summer Jobs)

About the role

For more than 130 years, The Salvation Army has served people in need in communities across Canada and Bermuda. Building on our roots as a world-wide Christian church, each year we help more than 2 million people, providing necessities such as food, clothing and shelter. In addition, we support people experiencing unemployment, addiction and family challenges. We continually adapt and innovate to meet emerging needs and live out our mission, vision and values of hope, service, dignity and stewardship. As a faith- and values-based organization, we hire and serve people of all backgrounds and walks of life - there is a place for everyone to belong here. Mission Statement The Salvation Army exists to share the love of Jesus Christ, meet human needs and be a transforming influence in the communities of our world. Job Description: Position Purpose summary: The Community Services Worker assists individuals and families who are seeking aid and assistance from, or have been referred to, The Salvation Army Owen Sound CC. This position also provides support to programs provided by the Community Services. Accountabilities: Client Services and Programs Conduct initial intake application and screen clients for general emergency assistance, including food, clothing household needs, referrals etc. Ensure that the facility is tidy and clean, adequate stock levels, sort and process donated goods and process clients through programs. Assist with food bank operations, ordering and/or receipt of food donations, recording, general cleanliness, organization. Network with referral agencies and/or other community sources as required. Participate in community meetings as directed by supervisor. Assist with SOS, FAM, Aboriginal Market and Mobile Food Bank Outreach programs. Assist at Grey Bruce Food Share Program. Assist with overnight camp registrations and organizing of transportation. Assist with planning and running of VBS children's day camp program. Refer clients for pastoral support as required. Supervision Provide direction and support to all family services volunteers, ensuring that they work together to achieve the purpose of the organization and enhance the ministries of The Salvation Army. Finance & Administration Ensure that Ministry Unit policies and procedures are followed for the safe/secure handling of all monetary donations received and appropriate documentation of gift cards and various vouchers is maintained, i.e., milk and clothing vouchers. Maintain written records, logs of activities, including activity reports and statistical information. General administrative duties as required, such as answering phones, directing inquiries etc. Maintain accurate records of client information in Link2Feed and on The Salvation Army's computer system while maintaining confidentiality. Follow direction on the compliance and adherence to Operating Policies and Procedures (i.e., gift cards, vouchers, etc.) Health and Safety Responsible to work in compliance with the Ontario Health & Safety Act and Regulations. Responsible to report any serious health and safety infractions or problems in accordance with policies to the CS Manager. Ensure the Community Services Department is cleaned regularly according to acceptable health standards and that physical property is maintained, arranging for repairs as necessary. Report any safety hazards, maintenance problems, equipment or supply needs to the CFS Manager. Perform other related duties as required. CRITICAL RELATIONSHIP MANAGEMENT Governance Boards and Councils: None Internal: Corps Officer, supervisor(s), staff, volunteers. Participate in regular staff meetings to review operational effectiveness, changes in policies and procedures, and in-service training as required. External: Community, clients, and community social service agencies. MANAGERIAL/Technical Leadership RESPONSIBILITY : This position reports directly to the Manager of Community Services or designate. This position has no direct reports. FINANCIAL AND MATERIALS MANAGEMENT Handle grocery store cards. Oversee food bank materials management such as donations/product flow and distribution of same. WORKING CONDITIONS: This is a temporary position based on 35 hours per week. Schedule may vary according to requirements of responsibilities - with occasional evening and weekend work. The Supervisor will set the hours of work and work schedule. The working conditions are such that in order to meet the operational needs of the job some flexibility is required as it relates to hours of work. Working environment is typically in the Community Services or community partners office/food bank distribution areas or at community programs in generally agreeable conditions. May interact with verbally/physically abusive clients. Be able to lift/move up to 50 pounds. This job requires reaching, bending and stooping frequently; working in a standing position for periods of time. Will be required to wear Salvation Army b

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