Software Development Engineer

About the role

Zoomies help people stay connected so they can get more done together. We set out to build the best collaboration platform for the enterprise, and today help people communicate better with products like Zoom Contact Center, Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom Webinars. We're problem-solvers, working at a fast pace to design solutions with our customers and users in mind. Find room to grow with opportunities to stretch your skills and advance your career in a collaborative, growth-focused environment. Our Commitment At Zoom, we bel

Requirements

• Requires a Bachelor's degree in Electrical Engineering, a related field, or a foreign degree equivalent. Must have 3 years of experience in job offered or related occupation. Must have 3 years of experience in the following:
• Using front-end technologies like HTML5, Javascript, CSS (Cascading Style Sheets) in web application development;
• Utilizing MVC (Model-View-Controller) to organize code in a way that segregates application data, user interface, and control logic into different sections;
• Utilizing JavaScript frameworks including Vue.js, React.js, or Angular to quickly build quality web applications;
• Utilizing responsive web development techniques including media queries, flexible grids, and relative units to create responsive web pages that adapt to different screen sizes and devices;
• Utilizing frontend orchestrator tooling like Vite or Webpack to help manage and streamline the development, build, and deployment processes of frontend applications;
• Utilizing Git for source code version control and npm (Node package manager) for package management.
• Telecommuting work arrangement permitted: position may work in various unanticipated locations throughout the U.S. Position does not require domestic or international travel.
• Zoom Communications, Inc.
• #LI-DNI
• #Ind0
• Salary Range or On Target Earnings:
• Minimum:
• $171,200.00
• Maximum:
• $186,000.00
• In addition to the base salary and/or OTE listed Zoom has a Total Direct Compensation philosophy that takes into consideration; base salary, bonus and equity value.
• Note: Starting pay will be based on a number of factors and commensurate with qualifications & experience.
• We also have a location based compensation structure; there may be a different range for candidates in this and other locations.
• Ways of Working
• Our structured hybrid approach is centered around our offices and remote work environments. The work style of each role, Hybrid, Remote, or In-Person is indicated in the job description/posting.

Benefits

Additional Information

Immigration sponsorship is not available for this position Responsibilities: Design, develop, and test different features and functions delivered via applications and Services. Collaborate with operations teams to ensure your applications and services are available and reliable. Provide hands-on software development for the product to perform at scale, be supportable, and be extensible. Report to your Hiring Manager and work with other engineers on the Zoom Contact Center Team to help us reach the next level. Develop and maintain consumer portal's framework and architecture including but not limited to 3rd party plugin, common agent portal, PWA, CTI webpage, etc. Communicate with PM and UX to review new and existing features. To ensure a full understanding of the product. Design and understand end to end use cases for new feature requirements to provide technical design plan and recommendations on feasibility and performance. Implement and test new features following design plan, ensuring features are delivered with quality and speed. Closely collaborate with operations engineers to ensure services are reliable and understand performance of the service. Identify and propose enhancements/refactors based on product needs, new requirements, and current performance to ensure and maintain service performance and stability. Lead enhancement/refactor efforts and deliver outcomes to increase service performance and stability. Capture design/architecture changes in technical documentation. Analysis logs and reports to identify the root cause of live issues such as outages on production. Provide solutions and workarounds to such critical issues. Resolve them in a speedy fashion to minimize customer impact. Follow up with respective teams to align on long-term solutions as needed. Continuously build metrics to monitor and track/alert about known issues and improve the feedback loop to all support teams. Reflect on such incidents and identify learning outcomes, sharing them with team to share the knowledge and prevent similar incidents.

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Company Intel

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